Residential Program Director I

About the role

Vinfen is a nonprofit, health and human services organization providing community-based services to individuals with mental health conditions, intellectual and developmental disabilities, brain injuries, and behavioral health challenges. Founded in 1977, Vinfen is committed to promoting recovery, resiliency, habilitation, and self-determination for the people they serve.

Responsibilities

• Directs and manages the activities of program staff.
• Hires staff appropriate to the position.
• Utilizes staff appropriately with the goal of optimizing effort and achieving operational and financial goals.
• Manages staff performance.
• Provides direction, training, and coaching; implements recognition and rewards programs; conducts performance planning and review sessions; provides guidance on career development.
• Responsible for counseling and corrective action programs, as necessary.
• Ensures that the intake of prospective persons served is completed in a timely, professional manner; arranges and performs intake procedures, conducts initial assessment of persons' served appropriateness for program.
• Provides supervision and direction to program staff regarding treatment/support plans and interventions, including rehabilitative strategies and techniques.
• Assists managers in completing comprehensive assessment for persons served.
• Participates in various internal and external meetings regarding treatment/support planning.
• Ensures research into housing and subsidy opportunities for referred individuals; provides assistance with all elements of the application process, as necessary.
• Follows through with all requirements and documentation as outlined.
• Provides outreach and create environments in which family, friends, and established relationships of the person served can be fostered.
• Provides problem resolution for staff and persons served.
• Fosters teamwork and leadership in work groups.
• Provides staff with new and updated policies and directives.
• Responsible for the quality and timely completion of all clinical, recordkeeping, and service/support/action plans and documents for persons served.
• Ensures compliance with all internal quality and external licensing, certification and accreditation standards and regulations, as well as program specific policies and procedures.
• Assists in the development of, and manages adherence to, program budgets.
• Ensures collection of program fees and service delivery data.
• Represents Vinfen in professional, trade, regulatory, and funding source organizations; participates in committees, meetings, and other activities, as requested.
• Serves as a resource for program staff, family and friends of persons served, neighbors, public officials, and other providers.
• Manages adverse events (such as medication occurrences, physical restraints, and other critical incidents); ensures plans and corrective actions are implemented and reported.
• Responds to internal and external data collection and reporting requests.
• Ensures program quality and achievement of goals and objectives, as well as managing quality improvements.
• Provides on-call backup and on-site support and intervention, when necessary.
• Stores, administers, documents, and disposes of medication for persons served consistent with MAP requirements, funding source regulations, and Company policy.
• Ensures program compliance with Vinfen MAP protocols.
• Maintains and enhances staff’s knowledge of human services issues, trends, and techniques.
• Ensures maintenance and safety of physical sites.
• Performs other related duties, as required.

Qualifications

• A minimum of three years’ experience in progressively responsible human services functions, of which two years have been in a supervisory capacity.
• Experience working with individuals with brain injury preferred.
• Typical Requirements: A high school diploma or equivalent is required. In some cases, experience may be substituted for academic training.
• Driving Requirements: Driving is a requirement for this position using either a Vinfen van or personal vehicle. If using a personal vehicle, you must possess and maintain adequate insurance as well as maintain a safe driving record which is subject to annual checks. A valid driver's license must be presented at the time of employment.
• Physical Effort: Ability to stand, walk, bend, kneel, stoop, crouch, crawl, climb as this is a very physically active position. Must be able to lift at least 25 pounds using proper lifting techniques or the use of a two-person lift.