Residential Program Director - Adult Residential Services

About the role

Oversee all program operations of the agency’s adult residential programs, including Day Hab for 24-hour program models. Be responsible for the hiring and management of sufficient staff to carry out the programs’ objectives. Ensure adequate training is provided for staff which results in excellent employee competencies. Develop annual budgets for each program service and manage the fiscal status of each to ensure budgetary goals are achieved. Ensure high quality services (which exceed governmental regulations) are provided and that programs develop and implement quality improvement plans. Ensure all program services maintain compliance with all applicable regulations and necessary governmental certifications. Ensure the dignity, respect and rights of individuals served are maintained at all times. Ensure people served as well as employees of the programs are provided with a safe environment. Develop new programmatic services and options to meet the changing needs of individuals and their families. Provide necessary training for management staff in the department. Work collaboratively and cooperatively with other departments in the agency. Maintain positive professional relationships with other agencies and governing entities. Ensure positive and sufficient communication with families of people served by the department.

Responsibilities

• Oversee all program operations of the agency’s adult residential programs, including Day Hab for 24-hour program models.
• Be responsible for the hiring and management of sufficient staff to carry out the programs’ objectives.
• Adequately train staff to achieve excellent employee competencies.
• Develop annual budgets for each program service and manage the fiscal status of each to ensure budgetary goals are achieved.
• Ensure high quality services (which exceed governmental regulations) are provided and that programs develop and implement quality improvement plans.
• Ensure all program services maintain compliance with all applicable regulations and necessary governmental certifications.
• Maintain the dignity, respect and rights of individuals served are maintained at all times.
• Ensure people served as well as employees of the programs are provided with a safe environment.
• Develop new programmatic services and options to meet the changing needs of individuals and their families.
• Provide necessary training for management staff in the department.
• Work collaboratively and cooperatively with other departments in the agency.
• Maintain positive professional relationships with other agencies and governing entities.
• Ensure positive and sufficient communication with families of people served by the department.
• Serve as a contributing member of the agency’s senior management team.
• Participate in designated agency committees as assigned, i.e. Incident Review.
• Ensure all incidents are handled, reported & documented appropriately.
• Perform other job-related duties as required.

Requirements

• Bachelor’s Degree in related human service field required; Master’s Degree preferred.
• A minimum of five (5) years of experience in advanced management level experience in work related to providing high quality services to adults with developmental disabilities.
• NYS Driver’s License

Qualifications

• Empathic, compassionate, and patient.
• Positive, energetic, and enthusiastic.
• A good communicator and team player.
• Passionate about making a difference.

Skills

• Strong leadership and management skills.
• Excellent interpersonal and communication skills.
• Ability to work independently and as part of a team.
• Knowledge of developmental disabilities and relevant regulations.
• Experience in budget management and financial planning.
• Ability to develop and implement quality improvement plans.

Benefits

Comprehensive Paid Training
Exceptional Benefits: Including medical, dental, vision, life insurance, FSA, and EAP.
Retirement Security: 403(b) retirement plan.
Invest in Your Future: Tuition reimbursement opportunities.
Career Growth: Opportunities for advancement within DDI.
Paid Time Off: Enjoy generous paid time off: 20 vacation days, 3 personal days, 3 floating holidays 12 sick days and paid agency holidays.
And More: Numerous other valuable benefits also!