Residential Package Room Attendant- $21.00HR (South Loop)

About the role

We are seeking a reliable and customer-focused Package Room Attendant to manage the package room in a residential setting. This role is ideal for someone with a background in security and customer service who enjoys maintaining organization and ensuring smooth package handling for residents. While concierge experience is a plus, it is not required for this role.

Responsibilities

• Oversee daily operations of the package room, ensuring a secure and organized environment.
• Receive, log, and distribute packages efficiently to residents.
• Verify resident identities and maintain accurate records of package pickups.
• Communicate effectively with residents regarding deliveries, lost packages, and inquiries.
• Work closely with building management, security, and delivery personnel to streamline package handling.
• Monitor package room security, ensuring compliance with building policies.
• Assist with resolving package-related issues or discrepancies.
• Maintain a clean and orderly package room space.

Requirements

• Previous experience in security and/or customer service is required.
• Familiarity with residential buildings or concierge services is a plus.
• Ability to handle a fast-paced environment with high package volumes.
• Strong attention to detail and organizational skills.
• Professional and courteous demeanor when interacting with residents and vendors.
• Basic computer skills for logging package information.
• Ability to lift and move packages as needed and use tools such as a dolly.
• High School Diploma or equivalent

Schedule

• Shift: Saturday–Monday, 9:00 AM–5:00 PM (Package Room, 24 hours)
• Optional shift: Tuesday, 11:00 PM–7:00 AM as concierge officer (8 hours)