Residential Officer

About the role

As a Residential Officer in a 24‑hour community‑based corrections facility for the Iowa Department of Corrections, you will be a direct service provider engaging in high‑contact interactions with clients. You will help elicit and support pro‑social behaviors, deliver programming that fosters personal growth, and reduce the risk of reoffending. Working as part of a multidisciplinary team, you will observe and assess client behaviors, build quality relationships, and contribute to a safe, ethical, and detail‑oriented environment.

Responsibilities

• Prepare clients for successful reentry into society.
• Provide direct, high‑contact service to clients in a 24‑hour facility.
• Elicit and support pro‑social behaviors through targeted programming.
• Observe and assess client behaviors and interactions as part of a multidisciplinary team.
• Conduct facility security checks and searches.
• Transport clients within the community as needed.
• Employ behavior‑change techniques such as motivational interviewing and cognitive‑behavioral strategies.
• Support case managers and clients in achieving individualized goals, considering needs, disabilities, trauma, and cultural responsiveness.
• Respond to emergencies using appropriate defensive tactics and life‑saving measures.
• Maintain integrity, ethical conduct, and attention to detail in all duties.

Requirements

• Graduation from high school, GED, or equivalent.

Benefits

• Paid time off including vacation, paid holidays, and sick leave with no cap on accrued sick leave hours.
• Excellent health, dental, and vision insurance package.
• IPERS retirement package with an option for deferred compensation.
• Flexible Spending Accounts (medical and dependent care).
• Free life insurance.
• Employee Assistance Programs.
• Employee discount programs.