Residential Manager (Women's Home)

About the role

The Bowery Mission is a Christian, faith-based organization dedicated to serving people experiencing homelessness, hunger, and poverty. The Residential Manager, Community Life oversees a missional community, ensuring a safe, welcoming, and trauma-informed environment that fosters relationships with God and others.

Responsibilities

• Work collaboratively with all departments supporting the campus to create a safe, caring, and trauma-informed environment.
• Monitor cameras and fire safety panels.
• Conduct fire safety rounds and fire drills according to NYC code and TBM policy.
• Complete security checks according to TBM policy and manage building/key access.
• Ensure compliance with TBM’s Health and Safety standards, including accurate recording of residential alumnae medications.
• Provide onsite, on-call coverage four nights per week (11 PM - 7 AM), including some weekends, unless on PTO.
• Oversee room preparation for upcoming stays and cleanup thereafter.
• Ensure missional groups, residential interns, and residential staff understand all of their responsibilities to the missional community and are equipped to complete them.
• Lead or co-lead residential alumnae House Meetings and other groups/classes.
• Oversee Work Therapy assignments: post weekly schedule, provide proper coaching and training, track attendance and assignment statuses.
• Ensure fire safety and residential alumnae data is accurately recorded before completing every shift, including fire safety logs, Community Life notes, residential alumnae medication documentation, and incident reports.

Requirements

• Embrace The Bowery Mission’s Statement of Faith.
• Bachelor’s degree in human services, hospitality management, or other relevant area preferred or a combination of education and experience.
• 4+ years coordinating or supervising in a residential program or similar ministry or setting.
• Proven experience in team leadership.
• F-80 Fire Safety certification or able to obtain within 60 days.
• Ability to identify building/facility needs.
• Preferred certifications: Mental Health First Aid, Non-violent Crisis Intervention, Motivational Interviewing, First Aid/CPR.

Benefits

Salary commensurate with relevant education & experience: $70,000-$80,000

Due to the number of applications, we receive, we are only able to respond to qualified candidates who are selected for interviews. We sincerely appreciate all candidates for their interest in The Bowery Mission.