Residential Life Student Support Specialist (RLSS)

About the role

The Office of Residential Life at Elizabeth City State University is seeking responsible, vigilant, and professional Residential Life Security Specialist (RLSS) to support the safety and security of students residing in our on-campus residence halls. This is a temporary, part-time overnight position working from 12:00 AM to 8:00 AM, with shifts available Monday through Sunday.

Responsibilities

• Conduct regular duty rounds throughout the assigned residence hall(s) to monitor safety and security.
• Complete and maintain accurate duty logs and reports.
• Secure entrances, exits, doors, and windows during and after curfew hours.
• Maintain control of access to the building at the residence hall front desk.
• Answer incoming phone calls and respond professionally to inquiries or requests for assistance.
• Assist University Police in investigations, emergency response, and other safety-related matters.
• Complete incident reports using Maxient or similar software.
• Respond to emergencies (e.g., fire alarms, medical issues, disturbances) in accordance with university protocols.
• Investigate and report suspicious activity or unauthorized individuals on premises.

Requirements

• A high school diploma or equivalent required.
• Prior experience in security, residential life, or emergency response preferred.
• Ability to remain alert, observant, and responsive throughout overnight shifts.
• Strong written and verbal communication skills.
• Ability to always maintain professionalism and confidentiality.
• Familiarity with campus safety procedures and reporting systems (e.g., Maxient) a plus.
• Must be able to walk for extended periods and respond quickly in emergency situations.

Qualifications

Experience working in a residence hall setting is preferred.

Skills

N/A

Benefits

N/A

Pay

N/A

Schedule

30 hours per week; Monday-Sunday