Residential Life Shift Leader Men’s Treatment (Over-night)

About the Role

The Shift Leader provides on-site leadership and operational oversight during assigned overnight shifts to ensure a safe, structured, and supportive environment for clients in a drug and alcohol rehabilitation setting. This role supports client engagement in treatment programming, responds to crises, ensures compliance with facility policies and licensing requirements, and serves as a key point of contact. The Shift Leader documents and reports incidents, communicates with clinical and administrative teams, and promotes teamwork and recovery-oriented care. This is an awake position.

Responsibilities

• Maintain a safe, disciplined, and caring therapeutic environment with direct supervision of all clients.
• Assist in covering the responsibilities of the Residential Life Supervisor in their absence.
• Enforce CC-Straight & Narrow’s Policies & Procedures and Clients’ Handbook.
• Provide guidance and assign tasks to Residential Life Associates, filling in as needed.
• Cover shifts when understaffed.
• Provide crisis intervention and de-escalate incidents.
• Participate in client interventions, case conferences, and Multidisciplinary Team Meetings (MDT).
• Coordinate clients’ sick calls with the medical department.
• Ensure clients attend Outside Appointments (OSAs) and conduct searches upon their return.
• Prepare and verify the daily client count sheet.
• Schedule and supervise clients’ daily housekeeping tasks.
• Monitor and order program supplies.
• Conduct multiple daily room checks to ensure order.
• Complete and document client rounds every 30 minutes.
• Report and investigate damages to client rooms or common areas via the online repair system.
• Coordinate with food service personnel for meal adjustments and dietary restrictions.
• Greet and orient new clients appropriately.
• Wear assigned uniform and ensure staff compliance with the Dress Code Policy.
• Document client infractions/merits in the EHR system.
• Ensure adherence to clinical appointment schedules.
• Facilitate educational/didactic sessions for clients.
• Oversee family visits in a professional manner.
• Complete all daily tasks and endorse them to the incoming shift.
• Report staffing shortages immediately (1 staff per 24 clients during waking hours, 1 per 30 during sleeping hours, and 2 staff at all times).
• Follow all Electronic Health Records (EHR) policies and procedures.
• Complete Departmental Orientation within 30 days, including emergency procedures and reportable events.
• Coordinate and ensure facilitation of scheduled recreational activities.
• Provide approved non-prescription medication to clients as per policy.
• Cross-train in all CC-Straight & Narrow Programs as assigned.
• Facilitate and document psychoeducational and H&I group sessions.
• Transport clients using company vehicles for appointments.
• Conduct client drug and alcohol testing according to policy.
• Remain on shift until replacement arrives and report absences immediately.
• Conduct searches of clients’ person and property as per policy.
• Maintain ethical conduct and professional boundaries at all times.
• Engage clients with professionalism and courtesy, de-escalating challenging interactions.
• Refrain from using personal cell phones while on duty or supervising clients, except in emergencies.

Medicaid Credentialing & Documentation Compliance

• Maintain all Medicaid-required qualifications and credentialing standards for billable direct care services.
• Deliver services in accordance with Medicaid, NJ FamilyCare, and Managed Care Organization (MCO) requirements.
• Accurately document all services to support Medicaid billing, medical necessity, and audit review.
• Ensure documentation is timely, complete, and compliant with federal, state, and payer requirements.
• Adhere to requirements that services must be properly documented and performed by credentialed staff to be billable.

Requirements

• High school diploma or GED; Associate degree preferred.
• One (1) year of supervisory experience.
• Working towards CADC/Recovery Specialist certification; addictions and mental health experience preferred.
• CPR/First Aid certification (or obtain within 30 days of hire).
• Good computer skills, including Microsoft programs and Electronic Health Records (EHR).
• Valid New Jersey driver’s license with no more than 5 points.
• Required to drive agency vehicles to transport clients regularly.

Benefits

• Medical, vision, and dental insurance.
• Life and supplemental life insurance.
• Accidental and Critical Illness Insurance.
• 403B retirement plan with employer match.
• Paid Time Off (PTO).
• In-house training seminars and two training days for certified professionals.
• Supervision for licensure as LCADC/CADC, LSW, LCSW, LAC, LPC, and LMFT.
• Employee discount programs (e.g., Working Advantage program).

Pay

Regular salary: $17.50–$18.50 per hour.

Schedule

Wednesday–Sunday, 12:00 AM–8:00 AM (overnight).