Residential HVAC Install Manager

About the Role

Lead the crews. Own the quality. Set the standard. A well-established, growing residential home services company in the Treasure Valley is looking for an Install Manager who takes pride in every system their crews put in. You'll run the residential HVAC installation department: building strong crews, keeping jobs on schedule and on budget, and making sure every install is one the homeowner brags about. If you're the leader installers trust to have their back and still hold the line on workmanship, keep reading.

Qualifications

• Walk a finished install and spot what's off before the inspector does
• Like running a tight schedule and solving problems on the fly
• Get satisfaction from turning a green helper into a lead installer
• Want real authority to set standards and build your department your way
• Measure success by clean installs, zero callbacks, and a crew that stays

Responsibilities

• Crew leadership: Lead, coach, and support residential install crews, from helpers to lead installers
• Quality: Run job-site and post-install quality checks so every system is installed to code and company standard
• Scheduling & productivity: Plan crew assignments and daily workload with dispatch and sales so jobs start and finish on time
• Job costing: Manage labor hours, materials, and equipment usage to hit job budgets and department margin
• Permits & inspections: Keep permits, inspections, and code compliance moving without delays
• Training & development: Onboard new installers and build a clear path from helper to lead
• Customer experience: Make sure crews show up on time, protect the home, leave it clean, and resolve install issues fast
• Safety: Set and enforce job-site safety standards
• Collaboration: Partner with sales, service, warehouse, and ops leaders to keep equipment, parts, and handoffs running smoothly
• Field support: Jump in on complex installs and troubleshoot when crews need you

Performance Metrics

• Install callbacks and warranty claims
• First-time inspection pass rate
• On-time job completion
• Labor hours and job cost vs. budget
• Crew productivity
• Customer satisfaction and reviews
• Safety record
• Installer retention and development

Hit these numbers and your bonus reflects it.

Requirements

• 5+ years of residential HVAC installation experience
• Experience leading install crews as a lead installer, foreman, supervisor, or manager (strongly preferred)
• Strong knowledge of equipment changeouts, ductwork, gas piping, electrical, airflow, and local codes
• Experience with permits, inspections, and code compliance
• A track record of reducing callbacks and raising install quality
• Comfort managing schedules, labor hours, and job costs
• The confidence to hold crews accountable while keeping morale high
• EPA 608 certification (preferred)
• Experience with field-service software (ServiceTitan or similar) a plus