Residential Helper

About the role

The Driver Helper rides on the vehicle and assists a Driver in providing prompt, courteous and complete waste removal services for customers who reside on a designated residential route. The position involves safely loading waste, operating packing mechanisms, performing inspections, and maintaining cleanliness of the vehicle and work area.

Responsibilities

• Ride on the vehicle to assist the Driver while servicing customers on a designated route.
• Operate packing mechanism and various levers and handles to activate the lifting and loading mechanism.
• Clean waste from the packer blade and truck body on each disposal trip; spray and clean the hopper and truck, if applicable.
• Perform complete pre- and post-operation inspection of the vehicle in accordance with Company policy; report any safety issues on standard reports.
• Courteously interact with all customers, dispatchers and others on a daily basis to ensure all customer routes are serviced in a timely and professional manner.
• Continuously monitor waste for evidence of unacceptable waste.
• Clean area around an accidental waste spill, ensuring adherence to all applicable safety standards and policies.
• Maintain adherence to required productivity standards for the department to ensure all customers are serviced in a timely and efficient manner.
• Follow all required safety policies and procedures.
• Perform other job-related duties as assigned.

Qualifications

• High school diploma or equivalent.
• Valid driver’s license.
• Ability to lift up to 50 pounds.
• Good physical condition and stamina.
• Knowledge of basic vehicle maintenance.
• Excellent communication and customer service skills.

Skills

• Basic computer skills.
• Attention to detail.
• Physical stamina and strength.
• Customer service orientation.
• Safe driving habits.

Benefits

• Comprehensive medical benefits coverage, dental plans and vision coverage.
• Health care and dependent care spending accounts.
• Short- and long-term disability.
• Life insurance and accidental death & dismemberment insurance.
• Employee and Family Assistance Program (EAP).
• Employee discount programs.
• Retirement plan with a generous company match.
• Employee Stock Purchase Plan (ESPP).
• Paid Time Off (PTO).

Pay

Compensation is commensurate with experience.

Schedule

Hours are typically Monday through Friday, with some weekend work required.