Residential Helper

About the role

The Driver Helper rides on the vehicle and assists a Driver in providing prompt, courteous and complete waste removal services for customers who reside on a designated residential route. The position assists the Driver in maneuvering his or her vehicle by directing the Driver from the ground. In addition, the Helper helps to maintain the cleanliness of the vehicle, as well as the on the route and in the work area.

Responsibilities

• Ride on the vehicle to assist the Driver while servicing customers on a designated route.
• Operate packing mechanism and various levers and handles to activate the lifting and loading mechanism.
• Clean waste from the packer blade and truck body on each disposal trip; spray and clean the hopper and truck, if applicable.
• Perform complete pre- and post-operation inspection of the vehicle in accordance with Company policy; report any safety issues on standard reports.
• Courteously interact with all customers, dispatchers and others on a daily basis to ensure all customer routes are serviced in a timely and professional manner.
• Continuously monitor waste for evidence of unacceptable waste.
• Clean area around an accidental waste spill, ensuring adherence to all applicable safety standards and policies.
• Maintain adherence to required productivity standards for the department to ensure all customers are serviced in a timely and efficient manner.
• Follow all required safety policies and procedures.
• Perform other job-related duties as assigned.

Qualifications

High school diploma or equivalent. Previous experience in a similar role is preferred. Must be able to lift up to 50 pounds and stand for extended periods of time. Valid driver’s license and good driving record are required. Must be able to pass a background check and drug test.

Skills

• Strong communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Knowledge of basic vehicle operation and maintenance.
• Ability to follow safety protocols and guidelines.

Benefits

Eligible employees can elect to participate in: Comprehensive medical benefits coverage, dental plans and vision coverage. Health care and dependent care spending accounts. Short- and long-term disability. Life insurance and accidental death & dismemberment insurance. Employee and Family Assistance Program (EAP). Employee discount programs. Retirement plan with a generous company match. Employee Stock Purchase Plan (ESPP). Paid Time Off (PTO).

Pay

Compensation is commensurate with experience.

Schedule

Hours are typically Monday through Friday, with some weekend work required. Exact schedule will vary based on location and workload.