Residential Helper

About the role

The Driver Helper rides on the vehicle and assists a Driver in providing prompt, courteous and complete waste removal services for customers who reside on a designated residential route. The position involves safely loading waste, carrying bags and containers to the vehicle for disposal, assisting the Driver in maneuvering the vehicle, cleaning the vehicle and the work area, and performing regular inspections.

Responsibilities

• Ride on the vehicle to assist the Driver while servicing customers on a designated route.
• Operate packing mechanism and various levers and handles to activate the lifting and loading mechanism.
• Clean waste from the packer blade and truck body on each disposal trip; spray and clean the hopper and truck, if applicable.
• Perform complete pre- and post-operation inspection of the vehicle in accordance with Company policy; report any safety issues on standard reports.
• Courteously interact with all customers, dispatchers and others on a daily basis to ensure all customer routes are serviced in a timely and professional manner.
• Continuously monitor waste for evidence of unacceptable waste.
• Clean area around an accidental waste spill, ensuring adherence to all applicable safety standards and policies.
• Maintain adherence to required productivity standards for the department to ensure all customers are serviced in a timely and efficient manner.
• Follow all required safety policies and procedures.
• Perform other job-related duties as assigned.

Qualifications

• High school diploma or equivalent.
• Valid driver’s license.
• Ability to lift up to 50 pounds.
• Experience in a similar role preferred.

Skills

• Strong communication and customer service skills.
• Physical stamina and ability to work outdoors in varying weather conditions.
• Attention to detail and ability to follow instructions.
• Basic computer skills.

Benefits

• Comprehensive medical benefits coverage, dental plans and vision coverage.
• Health care and dependent care spending accounts.
• Short- and long-term disability.
• Life insurance and accidental death & dismemberment insurance.
• Employee and Family Assistance Program (EAP).
• Employee discount programs.
• 401(k) plan with a generous company match.
• Employee Stock Purchase Plan (ESPP).
• Paid Time Off (PTO).

Pay

Compensation is commensurate with experience.

Schedule

Hours vary based on the route and may require evening and weekend work.