Residential Glazier/Installer

About the Role

Make an impact with every installation as a Residential Glazier / Installer. This position represents our company in the customer’s home or business and plays a critical role in ensuring every job is completed safely, professionally, and correctly while delivering an exceptional customer experience.

Responsibilities

• Inspect all products and materials for proper size, style, quality, and condition before leaving for the job.
• Load the installation vehicle with all required products, tools, paperwork, safety equipment, and backup materials.
• Notify both the office and customer of any anticipated delays.
• Confirm the material list, installation locations, products, customer expectations, and estimated completion time upon arrival.
• Install all products and services according to company quality and safety standards.
• Troubleshoot installation challenges and resolve issues whenever safely possible.
• Clearly document incomplete work and go-backs, required materials, and the reason for any return visit.
• Communicate promptly with the appropriate team members to ensure materials are ordered and customer expectations are properly managed.
• Protect the customer’s property by using booties, drop cloths, and other protective measures—and leave the work area cleaner than you found it.
• Review completed work with the customer, explain product care and maintenance, discuss applicable warranties, and collect final payment when required.

Requirements

• Minimum of two years of residential glass installation experience.
• High school diploma or equivalent.
• Valid driver’s license and clean driving record.
• Ability to pass a background check and drug screening.
• Ability to safely lift 50–100 pounds without assistance.
• Physically capable of performing installation work in residential and light-commercial environments.

Preferred Skills

• Residential glass replacement, including single- and double-pane glass, shower enclosures, mirrors, and skylights.
• Shower installation experience, i.e., framed or frameless showers.
• New-construction and retrofit window and door installation.
• Window and door maintenance, weatherization, and repair.
• Strong troubleshooting and problem-solving abilities.
• Excellent verbal and written communication skills.
• Basic Google and Excel proficiency.
• Dependable, hardworking, organized, and self-motivated.
• Strong time-management skills and attention to detail.

What Success Looks Like

A successful Residential Glazier / Installer completes quality work safely, communicates clearly, protects the customer’s property, removes return visits, and leaves every customer confident in both the installation and our company.

Benefits

• Bonus based on performance
• Company parties
• Competitive salary
• Free food & snacks
• Free uniforms
• Opportunity for advancement
• Training & development
• Wellness resources

Eligibility for company benefits is contingent upon successful completion of the initial probationary period and is subject to the discretion of the independent Franchise Owner.