Residential Evaluator | Outside Sales

Do you hate the thought of sitting at a desk all day in a dark cubicle? Do you love being out and about while meeting new people? Do you have a proven track record of exceeding sales goals? Do you love to win? If so, we want to hear from you!

About the role

The Residential Evaluator builds relationships with homeowners by identifying their pest control needs and recommending solutions to protect their homes and families. This position requires strong sales and customer service skills, including relationship building, needs analysis, proposing solutions, follow-up, and closing techniques. The Residential Evaluator is expected to manage their sales opportunities, work independently with limited supervision, and contribute as part of a team while working toward short- and long-term sales goals.

Responsibilities

• Interact and communicate professionally with co-workers, customers, and prospective customers.
• Meet with homeowners to identify pest control needs and recommend appropriate company-provided solutions.
• Inspect residential properties for signs of pests, termites, rodents, and other pest-related concerns utilizing company-approved equipment.
• Listen to customer needs, answer questions, and provide solutions based on the condition of the home.
• Build relationships with prospective and existing customers.
• Follow up with prospective customers and manage sales opportunities throughout the sales process.
• Learn and utilize the company IPM Program to recommend solutions for pest concerns.
• Explain service procedures, treatment options, and recommendations to customers.
• Must have or obtain the ability to identify various types of pests and rodents.
• Should be able to obtain state-specific licenses with the Department of Agriculture as required by state regulations.
• Attend training meetings on a regular basis at service sites, the Atlanta, GA home office, and other company training locations as needed.
• Use and maintain proper company-approved safety equipment.
• Maintain a professional appearance.
• Maintain an acceptable driving record and ability to pass background checks in accordance with company policy.
• Perform duties required by management.
• Physical ability to be on your feet and maneuver in crawl spaces in various weather conditions, including crawling and kneeling when necessary.

Requirements

• Knowledge of successful sales techniques.
• Relationship building and pipeline management skills.
• Strong time management and computer skills.
• Ability to graph properties, complete Service Agreements, and complete applicable paperwork.
• Basic math skills and strong communication skills.
• Drug-free and able to pass a background check.
• Ability to obtain state-required licensing.
• Minimum of a High School Degree.
• Professional appearance.
• Able to work a minimum of 40 hours per week.
• Possess a current Driver’s License.
• Customer service experience and sales ability.

Benefits

• Company vehicle
• Generous time off
• 11 paid holidays
• 401(k) with company match
• Roth IRA
• Medical, dental, and vision insurance
• High deductible HSA
• Telemedicine
• Disability, cancer, and accident insurance
• Health & wellness suite
• Company-paid + additional, optional, life insurance

About Us

Hughes Exterminators is part of the Arrow Exterminators family of brands. We have been a family owned and operated business since our start in 1964. Over the years, we have grown rapidly, and we now have the privilege of servicing 12 states. To ensure the quality and satisfaction of our customers, we have several offices in each state we are in to offer a more personalized approach to our communities.

Ranked by revenue, Atlanta-based Arrow Exterminators is the sixth largest pest and termite control company in the United States! We instill family values in the company culture to create a welcoming work environment and a successful company. We attribute our success to passionate, highly trained team members who are committed to protecting everyone's quality of life. As Arrow grows and continues to exceed industry expectations, we are always looking for new talent to bring on board. We know our team has a lot of options and we are humbled that they choose to work with us. That's why we offer competitive compensation, a robust benefits package, and family-oriented company culture.