Residential Electrical Service Advisor

Key Responsibilities

• Drive Sales: Manage and close high-value leads provided by our service electricians, focusing on large-scale residential projects.
• Use Mister Sparky’s proven sales process to deliver results.
• Exceed targets in closing percentage, revenue, and customer satisfaction.
• Develop sales strategies tailored to unique project scopes and customer preferences to improve closing rates.
• Full-Scope Oversight: Manage electrical installations from assessment to final inspection, ensuring code compliance, safety, and quality.
• Resource Coordination: Ensure materials, permits, and equipment are secured on time for each job.
• Progress Monitoring: Perform site visits, address obstacles quickly, and uphold Mister Sparky’s high project standards.
• Team Collaboration: Partner with the Install Coordinator and other departments to ensure flawless project execution.
• Client Engagement and Follow-Up: Ensure satisfaction, conduct post-job follow-ups, and establish long-term relationships with clients.

Job Qualifications

• Experience: 5-6 years in residential electrical service and repair, with knowledge of code, safety, and installation procedures.
• Leadership: Experience in mentoring or managing teams in a field-based service or sales capacity.
• Technical Knowledge: Proficiency with electrical troubleshooting tools and systems, including panels, breakers, surge protectors, and smart home integration.
• Sales-Focused: Demonstrated success in selling residential projects and presenting solutions to homeowners.
• CRM Systems: Experience with ServiceTitan or a similar CRM is a plus.
• Communication Skills: Outstanding communication, listening, and interpersonal abilities.
• Organized and Efficient: Skilled at managing multiple projects and priorities under tight deadlines.
• Regulatory Awareness: Deep understanding of electrical codes, regulations, and permitting.
• Problem Solver: Strong critical thinking and independent decision-making skills.

What We Offer

• Top Performers Earn Over $200K Annually!
• Full-Time Position with unlimited earning potential.
• FREE Health Savings Account (HSA) for medical coverage, plus affordable medical plans.
• Dental & Vision Insurance.
• Life Insurance provided.
• Paid Time Off (PTO) and Paid Holidays.
• 401(k) Plan with Company Match.
• Company Vehicle, Fuel Card, and iPad.
• Career Advancement Pathways across Service Minds companies.
• Employee Discounts on Mister Sparky, Benjamin Franklin Plumbing, and One Hour Heating & Air services.
• Access to career development and training in multiple skilled trades.