Residential Documentation & Program Support Coord./QIDP

About the role

Westchester Jewish Community Services (WJCS) is an award-winning, nonprofit, nonsectarian human services organization founded in 1943. Today, WJCS is the largest provider of licensed outpatient community behavioral health services and one of the largest human service agencies in Westchester County. Through innovative programs and compassionate care, we serve more than 20,000 individuals of all ages and backgrounds each year.

This full-time position supports our Community Programs team by ensuring the quality, accuracy, and regulatory compliance of residential and community-based service documentation, maintaining contact with families and outside agencies, and carrying out responsibilities associated with ISS funding and the Community Habilitation program.

Responsibilities

• Documentation & Compliance
  • Serve as the Qualified Intellectual Disabilities Professional (QIDP).
  • Review, monitor, and certify residential documentation for quality, completeness, and regulatory compliance.
  • Ensure timely collection and completion of required documentation and service records.
  • Conduct documentation audits and support quality assurance, audits, and compliance reviews.
  • Maintain accurate records, tracking systems, and reporting requirements.
• Community Habilitation
  • Oversee Community Habilitation services for assigned participants.
  • Develop, review, certify, and update Staff Action Plans for Community Habilitation services, as needed.
  • Attend Life Plan meetings for assigned Community Habilitation participants; review and certify monthly documentation.
  • Monitor documentation for quality, accuracy, completeness, and compliance.
• Housing Support
  • Maintain monthly contact with individuals receiving housing subsidies and/or designated collateral contacts.
  • Monitor housing stability and identify, address, and document related issues.
  • Coordinate with Care Managers, families, housing providers, and service team members as needed.
  • Responsible for maintaining full occupancy of all apartments by conducting outreach, screening prospective tenants, and coordinating the intake and paperwork process.
  • Follow up on any issues related to rent or issues with housing/building.
  • Maintain regular contact with building management.

Requirements

• BA or BS Degree in Human Services, Psychology, Social Work, Special Education, Rehabilitation Counseling, or related human service field.
• Minimum of one year of experience working with individuals with intellectual and developmental disabilities.
• Must meet qualifications to serve as a Qualified Intellectual Disabilities Professional (QIDP).
• Demonstrated experience with treatment planning and habilitation goal development.
• Skilled in utilizing Microsoft Office Suite (Word, Excel, Outlook, Teams) and navigating electronic health record systems.
• Excellent organizational skills and attention to detail.
• Strong written and verbal communication skills.
• Able to remain awake, alert, and fit for duty throughout scheduled work hours.
• Valid New York State Driver’s License and ability to travel to program sites as needed.

Benefits

• Generous paid time off.
• Comprehensive health benefits, Flexible Spending Account (FSA), and a Healthcare Reimbursement Arrangement (HRA).
• 403(b) Plan and an agency-paid pension plan.
• Ongoing professional development and training.
• Employee Assistance Program.
• Tuition, day-care, and personal emergency reimbursements.
• Disability and life insurance.
• Staff appreciation events and employee mental health and wellness initiatives.

Pay

The salary range for this full-time position is $50,000 - $59,000.