Residential Direct Sales

About the role

As a Spectrum Residential Connectivity Outside Sales Representative, you will prospect for new residential customers within your territory to sell Spectrum’s products and services—Internet, Mobile, streaming and linear Video, and Voice—tailored to meet their unique needs. This individual contributor, customer-facing role focuses on building relationships and working every lead from initial contact to sale. You’ll drive meaningful connections, contribute to Spectrum’s growth, and expand access to high-speed data and communication solutions through face-to-face interactions with prospective customers.

Responsibilities

• Acquire new residential customers by visiting assigned leads and introducing Spectrum’s offerings
• Conduct consultative needs analyses to tailor product recommendations for each prospective customer
• Present compelling sales proposals that align with customer needs and highlight Spectrum’s solutions
• Complete all required sales documentation accurately, including dispositioning, order entry, and reporting
• Participate actively in sales meetings and training sessions to support team goals and professional development
• Achieve monthly sales targets across high-speed data, mobile, landline phone, and video services
• Monitor competitors’ activities within your territory and communicate relevant information to your manager

Requirements

• High School Diploma or equivalent work experience
• Ability to read, write, speak, and understand English
• Engaging interpersonal skills and ability to listen, formulate needs-based sales strategies, and articulate pitches
• Strong personal drive to sell to prospective customers
• Ability to travel (including during inclement weather) to and from assigned territories and company facilities
• Familiarity with computer operating systems, software applications, and consumer/commercial communication devices (e.g., PDAs, smartphones, routers, modems, set-top converters, and wireless devices)
• Must be able to work evenings, weekends, and as business needs dictate to maximize customer contact
• Ability to work independently with little or no supervision
• Valid driver’s license, car insurance, a satisfactory driving record, and the use of a reliable personal vehicle
• Must be able to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future

Preferred Qualifications

• 2+ years of sales or relevant work experience
• Success in a previous sales position, prospecting, or cold calling; direct sales experience is preferred
• Knowledge of cable or telecommunications services, with an emphasis on data networking fundamentals and ability to educate consumers on related products

Working Conditions

• Spend approximately 90% of time outdoors in all seasons, with potential exposure to inclement weather
• Minimal time in an office environment
• Exposure to moderate noise levels
• Travel door-to-door for extensive periods through local communities
• Able to lift and transport 10-20 pounds

Pay

Competitive base salary plus lucrative incentives that can bring top performers to a total compensation of over $100,000 a year. For a limited time, a $5,000 hiring bonus is available for qualified candidates, paid in two installments at 90 and 180 days of employment. All applicable taxes and withholdings apply. Hiring bonus eligibility is for external hires only.

Benefits

• Free and discounted Spectrum services, including internet, TV, and mobile