Residential Counselor - SECOND SHIFT 2PM-10PM
Bridge Over Troubled Waters · Boston, MA · 1 mo ago
Healthcare$20/hrVolunteer
About the role
The Residential Counselor will be responsible for engaging participants and managing the milieu in one of Bridge’s residential continuum of programs, which includes the Welcome Center (WC), Emergency Residence (ER), or Transitional Living Programs (TLP and SPH).
Responsibilities
- Engage youth in conversation to develop rapport and encourage their participation in Bridge programs
- Monitor when residents are in or out of the program space at all times; conduct regular rounds and checks of bedrooms and community areas to ensure youth safety
- Ensure the program is clean, organized, and presentable
- Redirect inappropriate conversation and behaviors from residents, as necessary
- Create a welcome environment for residents (monitoring music/TV volume, lights, etc.) that is trauma informed and sensitive to the diverse groups of residents at Bridge
- Attend and participate in all required program meetings including weekly supervision with Residential Coordinator and all staff meetings
- Daily facilities management, including but not limited to getting meals set up and breakdown, setting up bedrooms, etc.
- Aid residents in maintaining household standards of cleanliness
- Maintain program statistics and client records
Qualifications
- One to two years of experience working with youth ages 18-24 in one or more of the following areas: housing management, job development, community relations, substance abuse or recreational counseling
- May also include supervised internship experience
- Bachelor’s degree in human services, Social Work, or any related degree preferred
- Ability to identify and execute effective problem-solving strategies
- Must possess sound crisis intervention and conflict resolution skills
Skills And Strengths
- Comfort and confidence working in a fast-paced dynamic work environment
- Enthusiastic about working with homeless transitional youth population
Pay And Benefits
- The hourly rate for this position is $20.00/ hour, Weekend Differential: +$3.00/ hour (Total $23.00/ hour on weekends)
- Paid time off (sick time, vacation time, personal time) as well as 13 paid holidays and a birthday holiday
- Health, dental, and vision insurance
- 401(K) with 3% matching of contributions after 90 days of employment
- Employer-sponsored flexible spending accounts, commuter pre-tax benefits, employer paid short-term disability, long term disability, and life insurance
- Ongoing job training, including four off-site half-day trainings each year
Physical Requirements
- Regularly required to sit, work at a computer, stand and walk
- Must be able to lift /move weight up to 25 pounds
- Must have visual acuity and cognitive capacity to read, understand, and draft reports, letters, etc.
- The noise level is quiet to moderate, however, the employee must be able to perform in various settings, including in public spaces and at public events/activities