Residential Coordinator (IDD Services | Human Services Leadership Role)

Key Responsibilities

• Supervise, coach, and support residential staff
• Create a positive, team-oriented work environment
• Train and mentor new employees
• Contribute to performance evaluations and staff development
• Manage day-to-day operations of the residential program
• Cook up hiring, onboarding, and staff training
• Lead team meetings and ensure clear communication across staff
• Ensure staff understand and meet the needs of individuals served
• Monitor documentation (incident reports, care plans, timesheets)
• Ensure compliance with agency policies and RI state regulations
• Support household budgeting and maintain quality standards
• Build strong relationships with individuals, families, and team members

Qualifications

• Bachelor's degree in Human Services or related field (preferred)
• 3–5 years of supervisory experience in healthcare or human services
• 3 years of experience working as a Direct Support Professional
• Knowledge of IDD services and Rhode Island regulatory requirements
• Strong leadership, communication, and organizational skills
• Proficiency in Microsoft Office and Google Drive (experience with EMAR, Sandata, or similar systems is a plus)

Pay & Schedule

Full-Time (40 hours/week) Flexibility required, including on-call responsibilities
Salary: $64,480 – $68,640 per year