Residential Coordinator - Bristol Hotel (JR 5503)
PATH · Santa Clara County, CA · 4 mo ago
Training$26.73–$31.68/hrFull-time
About the role
PATH is seeking candidates passionate about helping others make a positive change in their lives to join our Interim Housing Services team as the Residential Coordinator at the Bristol Hotel location.
Responsibilities
- Complete progress notes on every face-to-face/telephone contact with participants or collateral contact by the end of each shift.
- Provide facility tours to guests and new program participants.
- Provide support to the case managers and program participants to support guest goals as established in individualized service plans.
- Maintain the interim housing floors to ensure a hospitable and inclusive environment.
- Work in collaboration with the case management and operations team to ensure that the facility is clean and safe for all.
- Provide crisis intervention services focused on enhancing the participants’ ability to independently problem solve, use effective coping skills, and manage own care.
- Utilize evidence-based practices in service delivery such as intensive case management, Motivational Interviewing, and Harm Reduction.
- Cultivate strong rapport and engagement in services using lived experience.
- Provide interim housing guests with information, referrals, linkages, and advocacy for identified needs as much as possible.
- Use creative methods to use and develop community resources to broker and link participants to services.
- Promote and follow the established values, guidelines and rules of the interim housing setting.
- Monitor phone lines and respond to any inquiries.
- Provide a high-quality customer service environment for all participants.
Requirements
- Employment eligibility verification
- CPR/First Aid training
- Tuberculosis Test
- Background Screening
- Drug Test
- Driving is an essential function of this position.
Qualifications
- Analytical Skills and Attention to Detail
- Ability to consistently produce high-quality work, ensuring accuracy and precision in all tasks.
- Collaboration and Teamwork
- Communication
- Creativity and Initiative
- Critical Thinking and Problem Solving
- Ethics and Boundaries
Skills
- None specified
Benefits
- Medical, dental and vision coverage
- Vacation and sick time
- Paid holidays
- Retailer plan
Pay
Salary: $26.73 to $31.68 per hour
Schedule
Full Time Non-Exempt
FT Swing Shift Friday-Tuesday 1pm to 930pm