Residential Consultant - $15/hr

Responsible Duties

• Set up appointments/answer phone calls.
• Enter information into the property management software.
• Keep accurate and detailed records on all accounts and files.
• Provide excellent customer service to visitors, current residents, and prospective residents.
• Prepare and execute leases/paperwork for prospects and residents.
• Process applications, action letters, welcome letters, lease paperwork, lease files, renewal letters, renewal leases, move-out inspection forms, and violation notices.
• Handle resident questions, maintenance requests, and other daily requests.

Customer Service Relationships

• Develop and maintain first-class customer service relationships with prospects.
• Manage and resolve resident concerns.
• Maintain and ensure that all residents have active renter’s insurance policies.
• Monitor work orders.
• Ensure all move-in items are addressed and ready prior to move-in.
• Renew all tenants in a timely manner monthly.

Qualifications

• High School or GED.
• Computer literacy required.
• Previous leasing experience a plus.
• Attention to detail.
• Excellent organizational skills and customer service mindset.
• A valid driver’s license is required.
• Extended periods of sitting.

Shift Details

Full-time.

Temp-to-hire.

Monday through Friday | 9A-6P

Company Benefits

• Vacation pay.
• Medical insurance.
• 401(k).
• Referral bonuses.

Application Information

Pick any of the following options to apply:

• CALL: 865-273-2158, ask for Magy or Stephanie
• WALK IN: 631 William Blount Drive. Maryville, TN. 37801
• SUBMIT APPLICATION: Expresspros.com/AlcoaTN
• QUICK APPLY: https://tinyurl.com/mr3wvkbp
• EMAIL: [email protected]