Residential Comfort Adviser

About the role

The Residential Comfort Adviser is responsible for generating and closing residential replacement sales opportunities for HVAC, Plumbing, and Electrical systems and services. This customer-focused sales professional meets with homeowners to evaluate their needs, recommend solutions, prepare proposals, and secure sales while delivering an exceptional customer experience.

Responsibilities

• Meet with homeowners to evaluate HVAC, plumbing, and electrical replacement needs.
• Inspect existing systems and identify replacement, upgrade, repair, and enhancement opportunities.
• Present customized solutions and prepare proposals.
• Educate customers regarding efficiencies, warranties, maintenance plans, and financing options.
• Achieve sales and revenue goals while maintaining high customer satisfaction.
• Coordinate with installation and operations teams.
• Maintain CRM records and sales documentation.
• HVAC Sales: Recommend replacement systems, IAQ products, zoning, and related comfort solutions.
• Plumbing Sales: Sell water heaters, tankless systems, water treatment products, repipes, sewer and water line replacements, and fixture upgrades.
• Electrical Sales: Sell panel upgrades, generators, EV chargers, surge protection, lighting upgrades, and electrical system improvements.
• Performance Expectations: Meet or exceed sales objectives, maintain strong close rates, deliver exceptional customer experience, and uphold Maynor Service Company values.

Requirements

• High School Diploma or GED
• Valid driver license
• Minimum two years of sales or customer-facing experience

Preferred Qualifications

• In-home sales experience
• HVAC, plumbing, or electrical industry knowledge