Residential Coach (3rd; Mon-Fri 11p-7a)

About the Role

Join our mission-driven team as a Full Time Residential Coach at our Lisa's House Program in Plainville, CT. At Lisa’s House, youth will find an array of comprehensive, client-specific treatment, services, and interventions to help with emotional regulation, empowering adolescent females on decision-making and building healthy relationships, and boosting educational functioning. This will be accomplished through the implementation of Dialectical Behavior Therapy (DBT). The Residential Coach provides direct supervision, daily care, and support services for girls and their families involved with the program.

Why Work with Us?

• Life-Changing Work: Help individuals on parole rebuild their lives and contribute to their communities in meaningful ways.
• Trauma-Informed Approach: CSI is committed to understanding and addressing trauma. You'll receive ongoing training to ensure you can support clients with care and compassion.
• Collaborative Environment: Work closely with the Program Director, Clinicians, and external stakeholders in a supportive, team-oriented setting.
• Growth Opportunities: Expand your expertise with training, certification, and professional development options in a growing organization.

Responsibilities

• Performs duties involving care, custody, maintenance, educational, and recreational planning and facilitation for youth in alignment with the program’s therapeutic model.
• Counsels and advises girls in groups and individually by modeling appropriate behavior and encouraging girls to establish and develop effective, positive, interpersonal relationships.
• Contributes to a safe program community and culture.
• Facilitates daily focus and skills development groups.
• Develops and promotes gender-specific approaches.
• Maintains a gender-specific, relational, culturally competent, and strength-based culture within the program environment.
• Participates in weekly planning of program goals and objectives with assigned youth.
• Documents and maintains daily activities log in accordance with designated policies and procedure utilizing web-based and paper versions of log books and notes.
• Prepares timely and accurate reports regarding activities, incidents, and/or girls’ progress and adjustment.
• Oversees maintenance and cleanliness of the living environment.
• Regularly participates and contributes as a member of the program team.
• Supports and monitors family visits and assists as necessary with family mediations.
• Maintains order and security within the program by employing appropriate use of crisis intervention techniques and trainings.
• Transports girls to scheduled appointments/activities and provides line of sight supervision.
• Implements and monitors the program’s behavior motivation system.
• Demonstrates desired staff characteristics including enthusiasm, empathy, competency, and the ability to model pro-social beliefs and values.
• Ensures that medication is administered in compliance with agency policies and procedures.
• Responds to all crisis/emergency situations and is expected to remain involved with the youth to ensure her safety and that of the other program participants.
• Successfully completes all required training during business and/or regularly scheduled shift hours.
• Performs all responsibilities and assignments in accordance with the guidelines set forth by CSSD and CSI policies and procedures.
• Performs all other assigned, related, or required duties.

Requirements

• Associate’s Degree preferred in Human Service or related field, with at least six months of relevant experience, or, in lieu of a degree, a minimum of two years of professional experience in human services.
• Must be familiar with gender-responsive, relational, strengths-based, and trauma-informed approaches.
• Must be able to work with challenging youth and families.
• Ability to attend first shift offsite training during the first month of employment.

Benefits

• Generous Time Off: 2 weeks of vacation your first year (increasing to 3 weeks after 1 year), 7 days of sick time, and 4 floating holidays.
• Health & Wellness: Medical, dental, and voluntary vision plans, plus FSA, short-term disability, accident insurance, hospital coverage, life insurance, and AD&D options.
• 401(k) Retirement Plan: Automatic enrollment with a 100% company match up to 4%.
• Professional Development: Tuition reimbursement after 1 year, plus ongoing training and opportunities for certification.
• Mileage Reimbursement: Reimbursement for business-related travel at the current IRS rate.

Pay

Starting wage: $21.51 per hour, as well as applicable shift differentials.

Schedule

Full-time, Monday-Friday 11:00pm-7:00am.