Residential Case Manager

Responsibilities

• Serve as secondary Case Manager and primary on-site contact for residents at assigned location, including advocating for and coordinating resident needs and services; assisting with Service Plans, Crisis Plans, and other documentation and providing consistent contacts, skills training, and care coordination to work towards goals
• Collaborate with care team to ensure all residents access needed treatment, support, case management, and appointments, including transportation to external providers
• Coordinate with relevant internal and external departments to coordinate resident referrals, ensure timely intake into program, and review of individualized plans
• Ensure all interactions represent the five principles of trauma-informed care, including safety, choice, trustworthiness, collaboration, and empowerment
• Coordinate access to medications for all clients through trained staff ensuring the seven rights of medication use are followed: right person, right medication, right time, right dose, right route, right reason (including refusal), and right documentation according to agency provided medication training
• Complete daily documentation in electronic medical record on resident interactions, medications dispensed when assigned, and other required documentation, ensuring an interaction or observation and subsequent documentation are completed for all residents across the team
• Participate in Shift Change meetings and complete associated documentation
• Meet identified key performance indicators and metrics for the position as identified for the program, division, and agency
• Assist with and support on-site cleaning, including skills training with residents to maintain personal and community spaces, laundry, and preparation for regular pest treatments
• Facilitate regular group and individual activities, encounters, and specialized resident events, such as outings and holiday gatherings
• Perform other duties as assigned

Qualifications

• Bachelor's degree in Psychology, Social Work, Counseling, or related field
• Minimum of 2 years of experience in behavioral health or related field
• Current CPR certification
• Knowledge of trauma-informed care principles
• Experience with medication management and administration
• Ability to work flexible hours, including weekends and evenings
• Strong communication and interpersonal skills
• Proficiency in Microsoft Office Suite

Benefits

• Company-paid medical/dental/vision/disability insurance
• 403B retirement plan with employer match
• Continuing education credit
• Personal unlimited Orca Card
• Employee assistance program with financial, mental, and legal assistance

Pay

$25.00 - $27.00 per hour

Schedule

Friday-Sunday, 3:00pm – 1:00am (Full-Time, 30 hours/week)