Residential Care Facility Direct Support Professional I

About the role

This role operates in a Residential Care Facility (RCF) setting, providing services for people with mental illness and other disabilities. RCF Direct Support Professionals are integral to the care team, collaborating with other professionals to support individuals in achieving their goals.

Responsibilities

• Collaborate with supervisors and programmers to develop individualized goals and provide direct support focused on teaching skills, promoting independence, and encouraging participation in community and recreational activities.
• Implement approved behavioral strategies to support individuals with challenging behaviors while ensuring rights restrictions are only applied when determined by the interdisciplinary team and included in service plans.
• Complete timely, detailed, and Iowa Code-compliant documentation in Setworks, ensuring all required service information, interventions, and individual responses are accurately recorded with proper formatting and attention to detail.
• Provide respectful, least-restrictive support in home and community settings while ensuring safety, protecting personal property, encouraging choice, and advocating for individual independence and self-determination.
• Maintain reliable attendance by following call-in procedures, securing coverage when needed, and working assigned shifts; follow agency policies, report concerns appropriately, maintain flexibility, and complete required trainings.

Requirements

• Age Requirement: At least 18 years old.
• Driver’s License: Required for transportation.
• Education: High school diploma or equivalent.

Skills

• Mission-oriented: Passionate about empowering people to reach individual achievement.
• An Attitude of Learning: Adaptable and willing to learn new ways of doing things.
• Strong Communication Abilities: Effective in communicating with the team and the people served.
• Confidence: Balanced between being bold and humble, capable of advocating for others and following leadership.

Benefits

• Competitive Wages: Starting at $17/hour, with potential for growth.
• Scheduling: 24/7 service provider with flexible scheduling based on program needs.
• Training: Comprehensive training provided to ensure confidence and support as you get started.
• Paid Time Off (PTO): Generous PTO to help you take time off.
• 401k Retirement Plan: Secure your future with a cushioned fund.
• Comprehensive Insurance Plans: Medical, dental, vision, and life insurance.
• Pre-Paid Legal Services: Preparedness for unexpected situations.
• Discounted Costco or Sam’s Club Memberships: Enjoy savings on products.
• Advancement Opportunities: Designed leadership development opportunities for career advancement.
• Employee Assistance Program: Support through life's challenges.

Physical Demands

• TB testing in compliance with CDC guidelines and State recommendations.
• Lifting up to 35 pounds, requiring assistance for heavier items.
• Prolonged sitting and working at a computer for up to eight hours.
• Frequent bending, stooping, and stretching.
• Prolonged standing for up to eight hours.
• Wearing hearing and eye protection in required areas.
• Ability to see objects/persons at a distance, close work, conversations in various environments, and communicate through speech.
• Driving and transporting for service provision as needed.
• Remaining awake during working hours.

Work Authorization

Candidates must be able to work in the U.S. without sponsorship.