Resident Technician, Heavy

About the role

Perform in the field service repairs on construction equipment. This position covers the construction market in the following Missouri territory: Randolph, Macon, Adair, Monroe, and Shelby counties. Operate equipment in a safe manner to find diagnostic errors, technical problems, and determine proper solutions. Establish and maintain a service oriented relationship with customers and supervisors. Order parts in equipment parts books or online. Complete service reports and all other paperwork before and after repairs are made.

Responsibilities

• Troubleshoot and repair engine, hydraulic, electrical, and other systems.
• Provide excellent customer service to all customers.
• Order parts in equipment parts books or online.
• Complete service reports and all other paperwork before and after repairs are made.
• Establish and maintain a service oriented relationship with customers and supervisors.
• Operate equipment in a safe manner to find diagnostic errors, technical problems, and determine proper solutions.
• May work in an office environment and travel to customer’s work sites.
• Must be able to lift up to 75-100lbs and provide your own tools.
• May on a continuous basis walk, bend and lift up to 75-100lbs.
• Must be able to climb/operate machinery and various types of equipment.
• Will be required to wear appropriate safety equipment (IE- Safety glasses or side shields, hearing protection, etc.) for a given situation.

Requirements

• Successful completion of a formal technical training program with a minimum of four years’ experience in a service setting required.
• Must have engine, electrical, hydraulic, transmissions and diagnostic troubleshooting and repair skills.
• Computer literacy required. Must be familiar with programs such as Microsoft, Excel, Outlook, and CAT programs.
• Must be a self-starter with good time management and able to work independently.
• Excellent planning & organizational skills required.
• CDL with air brake required. Must have clean driving record.
• Must be able to work overtime and some weekends when needed.
• Excellent communication skills (written, e-mail, and verbal) are necessary.

Qualifications

• High School Diploma or equivalent is required.
• Must have a valid driver’s license with clean driving record. This includes no more than 2 minor violations within the past 3 years and no major violations within the past 5 years (Motor Vehicle Report will be performed on final candidate).

Skills

• Engine, electrical, hydraulic, transmissions and diagnostic troubleshooting and repair skills.
• Computer literacy (Microsoft, Excel, Outlook, CAT programs).
• Excellent communication skills (written, e-mail, and verbal).
• Self-starter with good time management and ability to work independently.
• Excellent planning & organizational skills.
• CDL with air brake.

Benefits

• Competitive pay.
• A remarkable team of people to work with.
• A collaborative, family valued culture.

Pay

730 am – 400 pm Monday – Friday, Saturdays, Sundays and callouts as needed.

Schedule

730 am – 400 pm Monday – Friday, Saturdays, Sundays and callouts as needed.

Benefits

• Competitive pay.
• A remarkable team of people to work with.
• A collaborative, family valued culture.

Altorfer

At Altorfer, our iron is just the beginning. Our people make our company successful, and we would not be who we are without them. As a third generation, family-owned company created in 1957, we bring our values into how we do business. Everyone from technicians, sales representatives, administrative professionals, or somewhere in between is part of the “A-Team” and is crucial to our success. Here at Altorfer, we have over 35 locations and 1300 employees with long tenure for you to learn from. We have a collaborative, family valued culture, with a great reputation in the industry. A company that offers competitive pay, excellent benefits, and a remarkable team of people to work with.