Resident Support Assistant

About the role

This position provides clerical support to providers on inpatient medical units. Employees expedite services with other hospital departments and relay messages to providers from patients, families, physicians, nurses, and other staff.

Responsibilities

• Affords assistance to providers with arranging patient discharge.
• Collaborates and accelerates services outlined on providers’ orders with appropriate staff throughout the hospital.
• Observes, gathers, and documents patient information as requested by providers.
• Promptly communicates significant information and changes to a registered nurse or physician.
• Performs general office support duties as needed.
• Acquires equipment and supplies needed by providers for examinations and procedures.
• Provides indirect care to patients as directed by providers.
• Rounds with medical teams daily to assist physicians (e.g., obtains lab and test results).
• Schedules return appointments for patients.

Requirements

• High School diploma or General Education Development (GED)
• Basic Life Support (BLS) certification
• Minimum of 1 year as NA, CMA, HUC, or other patient facing clinical experience, plus 6 months of experience in a clerical, customer service or medical administration position.

Qualifications

• Education: High School diploma or GED
• Licensure/Certification: Basic Life Support (BLS) certification
• Professional Experience: Minimum of 1 year as NA, CMA, HUC, or other patient facing clinical experience, plus 6 months of experience in a clerical, customer service or medical administration position.

Skills

• Knowledge: Required
• Experience: Required

Benefits

Not specified.

Pay

$18.00 - $24.66 per hour (Hiring Range)

Schedule

Day Shift: 8:00 AM - 4:30 PM, Monday - Friday