Resident Solution Architect (RSA)

About the role

You will work on a variety of impactful customer technical projects which may include building reference architectures, how-to's, and production-grade MVPs. A background check is mandatory.

Responsibilities

• Guide strategic customers as they implement transformational big data projects, 3rd party migrations, including end-to-end design, build, and deployment of industry-leading big data and AI applications.
• Consult on architecture and design; bootstrap or implement strategic customer projects which lead to customers' successful understanding, evaluation, and adoption of software.
• Provide an escalated level of support for customer operational issues, working with the company technical team, Project Manager, Architect, and Customer team to ensure the technical components of the engagement are delivered to meet customer needs.
• Work with Engineering and Software company Customer Support to provide product and implementation feedback and to guide rapid resolution for engagement-specific product and support issues.

Requirements

• 8 years of professional experience as a Solution Architect.
• Experience with Big Data Technologies or Data Science in a customer-facing post-sales, technical architecture, or consulting role.
• Comfortable writing code in SQL, with proficiency in either Python or Scala.
• Working knowledge of at least one major cloud ecosystem (AWS, Azure, or GCP).
• Experience with developer operations and continuous integration/delivery for production deployments.
• Experience with technical project delivery—managing scope and timelines, preferably in data platform projects.
• Ability to communicate and collaborate in English fluently to deliver domestic and overseas projects.