Resident Services Director - LVN LPN RN
About the Role
Sagora Senior Living is seeking a hard-working and compassionate Resident Services Director to lead the resident services department. This role involves coordinating staffing needs, developing care plans, working with physicians and discharge planners, and communicating with family members to provide the highest-quality care to seniors. Our communities offer independent living, assisted living, or memory care, and we provide overnight clinical support from our On Call RN team.
At Sagora, we invest in and empower our team members to grow within the company and their careers. Our core values are Commitment, Empowerment, Communication, Excellence, and Teamwork.
Responsibilities
- Oversee recruitment, hiring, training, supervision, and evaluation of all caregivers to assure quality services
- Plan and delegate work assignments, ensuring effective scheduling
- Provide case management services to residents
- Facilitate and encourage family involvement with residents
- Assist in coordination of resident move-in and move-out to ensure a smooth transition for resident and family
- Investigate incidents, identify safety hazards, and implement corrective actions in a timely manner
- Develop and monitor resident service plans
- Ensure regulatory compliance and participate in management and agency surveys
Requirements
- Must be a graduate of an accredited school of nursing (RN or LVN)
- 1 or more years of management experience in an Assisted Living or Memory Care community in a similar role
- Strong written and verbal communication skills
- Proficiency in computer skills
- Availability to work outside of normal operating hours, including evenings and weekends
- Must possess or be willing to acquire a valid driver’s license to drive on company time as needed
Benefits
- Company-paid telemedicine service for all full-time benefit-eligible team members
- On-Demand Pay – request a pay advance
- Discount and rewards program for electronics, food, car buying, travel, fitness, and more
- Health, Dental, Vision, Disability, and Life Insurance
- Flex Spending Account
- Dependent Care Flex Plan
- Health Savings Account
- 401(k) Retirement Savings Plan with company matching
- Paid time off and Holiday pay
- Team Member Assistance Program – counseling services
- Discounted Meal Tickets
- Referral Bonus Program – earn money for referring friends
- Tuition Assistance (for programs directly related to the team member’s position)
Location
This position is located at Caydance, 24802 Kingsland Blvd. Phone: +1 281-371-3000.
Status: Full-time