Resident Services Director - LVN LPN RN

About the role

Are you a dependable and caring nurse who has a passion for senior adults? Do you desire to have a career where you can utilize your leadership skills and know that you are making a difference? The Resident Services Director leads the resident services department by coordinating staffing needs, developing care plans, working with physicians and discharge planners, and communicating with family members—all while providing the highest‑quality care to our seniors. Sagora Senior Living offers independent living, assisted living, and memory care communities that put Residents First while being team‑focused and quality‑centered.

Position Details

Community Name: Aberdeen Heights
Address: 7220 S Yale Ave.
Phone: +1 918‑496‑0123
Status: Full‑time

Responsibilities

• Oversee recruitment, hiring, training, supervision, and evaluation of all caregivers to assure quality services.
• Plan and delegate work assignments, ensuring effective scheduling.
• Provide case management services to residents.
• Facilitate and encourage family involvement with residents.
• Assist in coordination of resident move‑in and move‑out to ensure a smooth transition for resident and family.
• Investigate incidents, identify safety hazards, and implement corrective actions in a timely manner.
• Develop and monitor resident service plans.
• Ensure regulatory compliance and participate in management and agency surveys.

Requirements

• Graduate of an accredited school of nursing (RN or LVN).
• One or more years of management experience in an Assisted Living or Memory Care community in a similar role.
• Ability to communicate effectively with residents, families, physicians, and associates.
• Strong written communication and computer skills.
• Availability to work outside of normal operating hours, including evenings and weekends.
• Must possess or be willing to acquire a valid driver’s license to drive on company time as needed.

Benefits

• Company‑paid telemedicine service for all full‑time benefit‑eligible team members.
• On‑Demand Pay – request a pay advance.
• Discount and rewards program – use for electronics, food, car buying, travel, fitness, and more.
• Health, Dental, Vision, Disability, and Life Insurance.
• Flexible Spending Account and Dependent Care Flex Plan.
• Health Savings Account.
• 401(k) Retirement Savings Plan with company matching.
• Paid time off and holiday pay.
• Team Member Assistance Program – counseling services.
• Discounted meal tickets.
• Referral Bonus Program – earn money for referring friends.
• Tuition Assistance for programs directly related to the team member’s position.
• Opportunities for upward career movement within the company.

Core Values

• Commitment
• Empowerment
• Communication
• Excellence
• Teamwork