Resident Services Director

About the role

As the Director of Resident Services, you will have the daily opportunity to distinguish yourself by being a positive presence in the lives of residents and their family members as well as with a staff that embraces quality company culture. In this important leadership role, you will be responsible for overseeing operations in the community including Home Care, Dining Services, Building Services (maintenance), Life Enrichment, Transportation, and Health & Fitness teams in our community. This includes ensuring the highest quality day-to-day operations for these departments.

Responsibilities

• Oversee operations for Home Care, Dining Services, Building Services (maintenance), Life Enrichment, Transportation, and Health & Fitness teams
• Ensure the highest quality day-to-day operations for these departments

Qualifications

• Bachelor's degree preferred or a combination of education and hands-on experience in health care, hospitality operations, facilities management, or a related field
• 7 or more years, depending on education, of experience in hospitality operations or facilities management
• 5+ years' experience managing staff
• Experience working with seniors preferred
• Experience in budget development and fiscal management
• Possession of valid Driver's License

Skills & attributes

• Compassionate and works with deep integrity
• Has a drive to succeed and to achieve financial security (approaches their job as if it is own business)
• Has a desire to continuously learn new things (our industry, services, processes)
• Is highly motivated to help and serve others (this is what gets you out of bed in the morning)

Benefits

• Paid time off (including holidays)
• Health, dental, and vision insurance plans for employees and eligible dependents
• Education assistance
• Bonus and retirement plans
• Health care, dependent care, and commuter Flexible Spending Accounts
• On-Demand Pay allows you to access pay as you earn it
• Employee Assistance Program
• Supplemental insurance options