Resident Services Coordinator (Part-Time)

This is a part-time, 10 hours per week position based at the Three Sisters Apartments in Las Cruces, NM.

About the Role

The primary function of the Resident Services Coordinator (RSC) is to assist residents who have requested support in enhancing the quality of their daily lives and to participate in the educational and economic mainstream. You will provide residents with information about and supportive access to local services and resources that may assist them in achieving their life opportunities and objectives. From coordinating youth afterschool programs to mediating resident conflicts and building partnerships with local agencies, your work ensures that every resident has a voice and a path forward.

Ideal Candidate

• Passionate about empowering individuals and building vibrant, supportive communities
• Demonstrates patience, compassion, and flexibility
• Respect for diverse backgrounds and the ability to work effectively with sensitive populations
• An "investigative" mindset for finding community resources and building referral partnerships
• Ability to work seamlessly with property management, volunteers, and third-party service providers

Responsibilities

• Community Advocacy: Welcome new residents and build trusting, professional relationships that empower them to reach their personal goals.
• Resource Navigation: Identify and maintain a network of local service providers to assist residents with healthcare, education, and financial stability.
• Program Management: Organize recreational activities, computer classes, support groups, and—where applicable—dynamic afterschool programs for youth.
• Housing Stability: Partner with Property Management to intervene early when residents face challenges, providing the support needed to prevent evictions.
• Leadership Development: Foster resident leadership and organize community meetings to ensure programs are resident-led and culturally sensitive.
• Data & Strategy: Track program outcomes and utilize data to constantly improve the services we provide to our families.

Requirements

• Associate’s degree in a relevant field OR a satisfactory equivalent combination of education and experience.
• Bilingual in English/Spanish preferred.
• One (1) year of experience with community organizing and the social services system.
• One-year minimum of experience working with under-served populations.
• Valid and clean New Mexico driver’s license with reliable personal transportation.
• Must pass a background check.
• Able to work independently with minimal supervision.
• Ability to multi-task and complete assignments that occasionally occur in a stressful environment; strong verbal, written, and interpersonal communication skills.
• Computer and technology proficient; must be able to easily use Microsoft Office software (Word, Excel, Publisher, and Outlook).

Schedule

Part-time, 10 hours per week.