Resident Services
About the Role
As a Resident Services Coordinator at Berkshire Residential Investments, your day is all about being flexible and the go-to person for residents and site departments. You'll support the leasing team, step in to sell/lease when needed, work with renewals, and assist the maintenance team to ensure great service. Your attention to detail and problem-solving skills will make you a favorite among residents.
Responsibilities
- Support the leasing department and step in to sell/lease when necessary
- Work with residents and the team to promote lease renewals
- Greet prospective clients and show the property if needed
- Handle phone calls as the voice of the property
- Process service requests from residents to maintenance and follow up
- Provide entrepreneurial suggestions and ideas for improving resident satisfaction and events
Qualifications
While specific qualifications are not explicitly listed, the role requires someone who is flexible, detail-oriented, and capable of handling multiple tasks simultaneously. Experience in property management, customer service, or a related field is likely preferred.
Pay
Current anticipated base hourly salary range: $24.51 - $25.96 / base annual salary range: $51,100 - $54,000. Base hourly/salary within the range will be determined by various factors including but not limited to the individual's experience, skills, qualifications, and other factors permitted by law.
Benefits
- Retirement benefits
- Health care benefits
- Paid time off (sick leave, parental leave, vacation leave, PTO, etc.)
- Bonuses
- 3 weeks of vacation
- Personal development plans
- 25% rent discount
Berkshire Residential Investments values diversity, equity, inclusion, and belonging. We are committed to providing equal opportunity in all practices, including employees and applicants for employment, without regard to race, color, creed, national origin, age, disability, gender, gender identity, sexual orientation, or any other protected status.