Resident Service Engineer - Gulf Region

About the role

Yokogawa, a leader in industrial automation, test and measurement, information systems, and industrial services, aims to shape a better future for our planet through various initiatives. We are dedicated to the United Nations sustainable development goals by leveraging our expertise in measurement and connectivity.

Key Responsibilities

• Execute advanced automation and control system engineering activities independently;
• Serve as a technical resource in collaboration with the Project Lead and Engineering Manager;
• Lead implementation of system modifications, expansions, and upgrades, including configuration of control applications from design deliverables (e.g., control narratives, logic diagrams, functional specifications);
• Provide technical leadership in the installation, configuration, commissioning, and troubleshooting of Yokogawa control systems and related automation platforms;
• Design, configure, implement, and validate complex control solutions, including I/O configuration, control logic, interlocks, sequences, and HMI/operator interface graphics;
• Support and oversee hardware installation, instrumentation wiring, loop checks, and development/review of loop drawings; lead resolution of field and system-level issues;
• Lead troubleshooting of complex, multi-system issues involving DCS, PLCs, computer systems, and industrial networks; serve as an escalation point for critical incidents;
• Manage and coordinate engineering tasks and deliverables across projects of varying size and complexity; contribute to planning and execution strategy;
• Ensure technical accuracy, quality, and consistency of all engineering deliverables, including drawings, databases, configuration files, and documentation;
• Enforce compliance with Yokogawa quality standards, project quality plans, and documentation requirements; support continuous improvement initiatives;
• Interface directly with customers to provide technical guidance, system optimization recommendations, and lifecycle support;
• Perform site visits in support of Annual Lifecycle Agreements and ongoing customer engagements; support major outages, turnarounds, and critical events;
• Provide off-hours and weekend support as required to meet customer and operational needs;
• Utilize AutoCAD and engineering tools to support system design, documentation, and as-built deliverables;
• Apply advanced knowledge of process control principles, automation methodologies, and industry best practices; drive adoption of improvements;
• Maintain and expand expertise in Yokogawa system architectures through training, project leadership, and continuous learning;
• Demonstrate advanced knowledge of PLCs, system architecture, hardware design, computer systems, and industrial networking;
• Stay current with emerging technologies and evaluate their application to enhance system performance and reliability;
• Develop and deliver technical documentation, customer presentations, and training materials;
• Mentor and provide technical guidance to junior and mid-level engineers; support knowledge transfer and team development;
• Manage time, priorities, and project commitments effectively; accurately report time and expenses in accordance with company policies;
• Adhere to and promote safe work practices across office, plant, and field environments.

Job Requirements

• Demonstrates a proactive, solution-oriented mindset with a strong commitment to delivering results;
• Strong verbal and written communication skills, with the ability to clearly convey technical concepts to both technical and non-technical audiences;
• Ability to produce clear, accurate, and professional technical documentation and reports;
• Prowess in building and maintaining strong working relationships with customers and internal stakeholders through collaboration and responsiveness;
• High level of ownership, accountability, and problem-solving capability in dynamic, customer-focused environments;
• Ability to prioritize and manage multiple assignments effectively with minimal supervision;
• Exercises sound technical judgment and appropriately escalate issues when required;
• Demonstrates a continuous learning mindset with a commitment to technical and professional development;
• Strong problem-solving skills with the ability to diagnose and resolve complex technical issues in real-time operations;
• Ability to read and interpret engineering documents such as P&IDs, loop diagrams, and control narratives;
• Proficiency with standard engineering tools (e.g., AutoCAD, Microsoft Office, configuration software).

Minimum Qualifications

• Bachelor’s degree in Engineering (Electrical, Chemical, Mechanical, or related discipline) or equivalent technical experience;
• 8 years of experience in industrial automation, process control, or electronic system trouble shooting;
• 5 years working experience in PLC, DCS, computer networking;
• Knowledge of Distributed Control Systems (DCS), PLCs, or SCADA systems;
• Knowledge of control system configuration, troubleshooting, commissioning, and lifecycle support within an industrial or plant environment;
• Experience in control system configuration, lifecycle support, and real-time process environment troubleshooting.

Preferred Qualifications

• Strong working knowledge of Yokogawa CENTUM and ProSafe-RS systems;
• Work experience in these systems.

Job Requirements

• Strong verbal and written communication skills, with the ability to clearly convey technical concepts to both technical and non-technical audiences;
• Ability to produce clear, accurate, and professional technical documentation and reports;
• Prowess in building and maintaining strong working relationships with customers and internal stakeholders through collaboration and responsiveness;
• High level of ownership, accountability, and problem-solving capability in dynamic, customer-focused environments;
• Ability to prioritize and manage multiple assignments effectively with minimal supervision;
• Exercises sound technical judgment and appropriately escalate issues when required;
• Demonstrates a continuous learning mindset with a commitment to technical and professional development;
• Strong problem-solving skills with the ability to diagnose and resolve complex technical issues in real-time operations;
• Ability to read and interpret engineering documents such as P&IDs, loop diagrams, and control narratives;
• Proficiency with standard engineering tools (e.g., AutoCAD, Microsoft Office, configuration software).

Physical Demands

• Occasionally lift up to 50 pounds;
• Able to coordinate with the packing and shipping of hardware components;
• Depth perception, ability to adjust focus, close vision, and color vision;
• Exposure to moving mechanical parts, high precarious places, fumes, airborne particles, toxic or caustic chemicals;
• Exposure to outdoor weather conditions, extreme heat, risk of electrical shock, and vibration;
• Noisy environment.

Job Title

Automation Engineer