Resident Service Director/ Maintenance Supervisor

About the role

Blue Roc Premier is actively searching for a seasoned and skilled Resident Service Director to become a valuable addition to our team. We prioritize the growth and development of our staff, offering an outstanding training program aimed at cultivating strong leadership abilities in you. As a Resident Service Director you will play a crucial role in ensuring the smooth operation and maintenance of our communities.

Responsibilities

• Oversee and lead a team of maintenance associates.
• Utilize HVAC 608 Certification and demonstrate proficiency in electrical and plumbing tasks.
• Demonstrate strong leadership and organizational skills.
• Ensure the community operates smoothly and in compliance with safety standards.
• Oversee that all service requests and repairs are completed correctly and in a timely manner.
• Communicate effectively with residents, fellow associates, vendors, and supervisors.
• Maintain a clean and safe work area, ensuring the community operates according to safety standards.
• Collaborate with the service team to enhance curb appeal and uphold high standards for the property.

Requirements

• Ideal candidate: minimum 7 years of experience in a multi-family setting.
• Minimum of 5 years of experience in multifamily property maintenance and team supervision.
• HVAC 608 Certification is required.
• Electrical and plumbing knowledge.
• Detail-oriented with the ability to work in a fast-paced environment.
• Effective communication skills with residents, associates, vendors, and supervisors.
• Focus on resident satisfaction.
• Knowledge of preventive and general maintenance.
• Dedication to delivering exceptional customer service.

Qualifications

• College degree helpful.
• Valid Driver's License.
• Bilingual is a plus.
• Background screening is required.

Skills

• HVAC 608 Certification.
• Electrical proficiency.
• Plumbing proficiency.
• Preventive and general maintenance knowledge.
• Leadership and organizational skills.