Jobs · Massachusetts

Resident Service Coordinator – Supportive Housing

AgeSpan · Marblehead, MA · 4 wk ago
$28–$30/hrFull-time
We need to output HTML fragment with sections: Use

for headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections where there is real specific content. We need to parse the posting. First, "AgeSpan About Us:" includes description of agency, mission, culture, benefits. That could be "About the role"? Actually "About Us" is about the agency. The instruction: use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we can have "About the role" maybe summarizing the role description. But we must not repeat job title as heading. The job title is "Resident Service Coordinator". Not to be used as heading. We need to include sections only when posting has real specific content. Let's extract: - About the role: Could be description of role from "Position Responsibilities:" and maybe earlier description. The "About Us" is about agency, not role. But we could still have "About the role" summarizing the role purpose: The Resident Service Coordinator is responsible for direct coordination of services and supports for residents at a Supportive Housing site. That's from responsibilities. So we can put that in

under About the role. - Responsibilities: list of duties. The posting includes "Position Responsibilities:" paragraph and then "Essential Functions:" with a list of duties (many bullet-like sentences). We need to use

  • for any list of duties/requirements/benefits. So we should extract each duty as
  • . The essential functions list includes many items separated by periods. We'll split them. - Requirements: maybe qualifications? The posting has "Qualifications" heading with bullet-like items. Also "Knowledge of and experience..." etc. Also physical requirements. So we can put those under Requirements or Qualifications. The instruction includes both Requirements and Qualifications as possible headings. We need to decide which to use. Since the posting has a "Qualifications" section, we can use

    Qualifications

    . Also maybe "Requirements" could be used for mandatory items like driver's license, lift 30 lbs, etc. But we can combine into Qualifications. However we need to avoid thin sections. Let's see content: Qualifications BA/BS Degree preferred; LSW preferred. Knowledge of and experience with housing/social services with elderly/disabled population strongly preferred. Knowledge of Housing/Disability laws and regulations helpful. Solid written, verbal, interpersonal and team skills. Strong computer skills and comfort with Microsoft applications and programs. MARSCH Certification helpful but not required. SHINE certification a plus. Must be able to lift and carry up to 30 lbs., as well as perform physical tasks such as standing, walking, bending, and reaching for extended periods. Must have valid driver's license and reliable, personal transportation. That's substantive. - Skills: Could be extracted from qualifications but maybe we can have a Skills section for "Solid written, verbal, interpersonal and team skills. Strong computer skills and comfort with Microsoft applications and programs." But we already have those in qualifications. Might be redundant. Better to keep Qualifications only. - Benefits: The posting includes benefits under "About Us": competitive salaries, generous vacation time, excellent work/life balance, flexible workplace, generous paid time off, wellness programs, flexible schedule and hybrid work opportunities, Competitive salaries Healthcare (medical, dental) 403b Retirement Plan with agency match 20 Vacation Days, 12 Sick Days, and 12 Paid Holidays Social Work Licensing Program License Renewal Paid by agency for RN's and Social Workers And MORE! Also earlier: "We offer competitive salaries, generous vacation time, and an excellent work/life balance." So we have benefits details. So we can create Benefits section with list. - Pay: The posting includes "The pay range for this position is $28.00 - $30.00/hour." Also earlier: "At AgeSpan, we carefully consider a wide range of factors when determining rate of pay. Actual rate of pay depends on factors including but not limited to internal equity, experience, and qualifications." So we have pay range. So we can create Pay section with that info. - Schedule: The posting includes "Hours: 22.5 per week (3 days a week, Wednesday a must, onsite position in Marblehead, not a hybrid position)". Also earlier: "Depending on your role and your hours, we offer Flexible schedule and hybrid work opportunities". But for this position it's not hybrid. So schedule: 22.5 hours per week, 3 days a week, Wednesday required, onsite in Marblehead. So we can create Schedule section. Now we need to avoid boilerplate: Remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. At the end there is "Our Commitment to Diversity and Inclusion" and "Job Posted by ApplicantPro". Those are boilerplate? Diversity statement maybe could be considered EEO boilerplate; we should remove it. Also "AgeSpan About Us:" we used some content but need to ensure not to include boilerplate like "Since 1974 our agency has strived towards supporting an individual's desire to make their own decisions, secure their independence and remain living independently in the community." That's substantive about agency; could be part of About the role? Might be considered About Us but still relevant. We can include a brief paragraph about agency mission under About the role or maybe a separate About the agency but not required headings. Since we only have allowed headings list, we could put that content under About the role as introductory paragraph. That's okay. We must not repeat job title as heading. We'll not. We must not include minor metadata like Job ID/requisition numbers as headings; none present. We must not create sections with filler like "commensurate with experience". We have actual pay range. Now produce HTML fragment:

    About the role

    ...

    Then

    Responsibilities

    • ... each duty
    Then

    Qualifications

    • ... each qualification
    Then

    Benefits

    • ... each benefit
    Then

    Pay

    The pay range for this position is $28.00 - $30.00 per hour.

    Then

    Schedule

    Hours: 22.5 per week (3 days a week, Wednesday required; onsite position in Marblehead, not hybrid).

    We need to ensure we preserve all substantive information. Let's extract details precisely. About the role: combine the mission description and role purpose. From "AgeSpan About Us:" we have: Since 1974 our agency has strived towards supporting an individual's desire to make their own decisions, secure their independence and remain living independently in the community. We are proud of our employees who make this possible every day. Our agency is a thought-leader, a nationally known generator of new ideas, because it welcomes creativity, your ideas. It is an outstanding place to work stimulating, friendly, collaborative. We offer competitive salaries, generous vacation time, and an excellent work/life balance. We value diversity and encourage career growth. If you have a passion for improving the lives of the elderly community and enjoy working in a diverse team driven by its mission, you've found the right place! At AgeSpan, You'll Find a Work Environment That Combines A refreshing culture that is supportive, collaborative, and encouraging of diverse perspectives and backgrounds.A focus on innovation with a team recognized for developing and implementing innovative programs and novel solutions.Encouragement of your development through opportunities to get involved, use your voice, and gain new knowledge and skills.A satisfying balance between your work and personal life, including a flexible workplace, generous paid time off, and wellness programs. That's a lot. Some of that is also benefits. We might split: About the role could include mission and culture; Benefits separate. We need to avoid duplication. We'll put mission/culture in About the role, and benefits in Benefits section. Thus About the role paragraph: Since 1974 our agency has strived towards supporting an individual's desire to make their own decisions, secure their independence and remain living independently in the community. We are proud of our employees who make this possible every day. Our agency is a thought-leader, a nationally known generator of new ideas, because it welcomes creativity, your ideas. It is an outstanding place to work stimulating, friendly, collaborative. We value diversity and encourage career growth. If you have a passion for improving the lives of the elderly community and enjoy working in a diverse team driven by its mission, you've found the right place! At AgeSpan, you'll find a work environment that combines a refreshing culture that is supportive, collaborative, and encouraging of diverse perspectives and backgrounds; a focus on innovation with a team recognized for developing and implementing innovative programs and novel solutions; encouragement of your development through opportunities to get involved, use your voice, and gain new knowledge and skills; and a satisfying balance between work and personal life, including a flexible workplace, generous paid time off, and wellness programs. That seems good. Now Responsibilities: The paragraph "Position Responsibilities: The Resident Service Coordinator is responsible for the direct coordination of services and supports for residents at a Supportive Housing site. This role involves identifying and facilitating access to beneficial resources, acting as a liaison between the Housing Authorities and residents when appropriate, and working collaboratively with Housing Authority staff to support all residents. This position is based entirely at the designated housing site. On-site presence is essential for fostering community and connecting residents with vital resources." Then Essential Functions list: we need to split each duty. Let's list them: - Coordinate and facilitate services and activities and maintain regular office hours at designated Supportive Housing site. - Inform residents about State Home Care services and other publicly funded programs and public benefits. - Make referrals and assist residents with securing benefits as appropriate. - Recruit, train and supervise volunteers to support group or congregate activities. - Identify gaps in services and develop a range of programs to meet residents' needs with a focus on cost effectiveness and affordability. - Assist in screening residents for Home Care Program eligibility and help establish care plans in collaboration with assigned AgeSpan Care Manager(s) and Nurse(s). - Conduct field visits to evaluate residents' physical, social, emotional, and environmental conditions to determine eligibility and service needs in accordance with Executive Office of Aging & Independence regulations. - Work closely with community organizations and social service providers to offer programs that support residents in aging in place. - Maintain accurate, timely documentation in compliance with requirements set by the Executive Office of Aging & Independence, AgeSpan, and, when applicable, the Housing Authority. - Provide regular updates, feedback, and reports to Housing Authority staff to support tenancy preservation. - Organize regular meetings with residents to address social, recreational, and educational interests and needs. - Identify and work to resolve issues affecting residents' wellbeing. - Participate in regularly scheduled on-site interdisciplinary meetings with AgeSpan Nurse and Care Manager and vendor representatives to monitor residents' needs and services. - Attend monthly all-staff and Community Programs meetings and ongoing RSC team meetings. - Perform other related duties as assigned. We'll put each as
  • . Now Qualifications: list items: - BA/BS Degree preferred; LSW preferred. - Knowledge of and experience with housing/social services with elderly/disabled population strongly preferred. - Knowledge of Housing/Disability laws and regulations helpful. - Solid written, verbal, interpersonal and team skills. - Strong computer skills and comfort with Microsoft applications and programs. - MARSCH (Massachusetts Association of Resident Service Coordinators) Certification helpful but not required. - SHINE (Serving the Health Insurance Needs of Everyone) certification a plus. - Must be able to lift and carry up to 30 lbs., as well as perform physical tasks such as standing, walking, bending, and reaching for extended periods. -

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