Resident Service Coordinator

About the role

Make a Difference—And Own Your Future Join Wallick Communities, a 100% employee-owned company with over 55 years of experience in providing affordable housing and assisted living for families and seniors across the Midwest. With 1,000+ associates and a mission to open doors to homes, opportunity, and hope, we take pride in fostering a supportive and collaborative work environment where every employee-owner plays a vital role.

Responsibilities

• Provide service linkage for residents and continue partnership development.
• Increase resident awareness of the services provided by distributing informational materials.
• Regularly research and stay up to date on available services, amenities, and resources in assigned counties.
• Develop and maintain professional working relationships with property managers at assigned sites.
• Maintain a directory of service providers and source new ones.
• Conduct resident assessments and create action plans.
• Assist residents and associates with completing applications and required documentation to secure assistance.
• Document and provide ongoing follow up with residents and associates.
• Attend standing meetings with RRN and property management.
• Performs other related duties as assigned.

Requirements

• High school diploma or GED required.
• Associates degree or equivalent experience working in a service focused environment.
• 2+ years of experience in providing services preferred.
• Ability to communicate well in writing and verbally with co-workers, residents, family members, and business partners.
• Ability to make complex decisions requiring a high degree of judgment.

Benefits

• Health, dental, vision insurance effective within 2 weeks of starting.
• Gym membership reimbursement.
• Paid parental leave.
• 401K.
• Paid time off.
• Tuition reimbursement, training, professional development, and advancement opportunities.
• Employee ownership – share in company profitability.

Pay

$15‑$17 per hour.

Schedule

Full‑Time, Monday‑Friday; option of a 4‑day work week or a 3‑day work week.