Resident Service Coordinator

About the Role

Presbyterian Senior Living is a mission-driven organization that lives our values of fostering teamwork, upholding integrity, embracing innovation, and leading with compassion. Our legacy of serving over 6,000 older adults with respect and dignity for more than 95 years supports our mission to promote wholeness of body, mind, and spirit for all who live within our communities.

The Resident Service Coordinator is responsible for coordinating on-site supportive services to provide residents access to available services, allowing them to maintain their independence. This position also facilitates residents’ participation in programs that enhance their physical and mental well-being.

Responsibilities

• Collaborate with Community Manager to identify resident needs and work with residents to secure appropriate resources.
• Educate residents on community resources, guidelines, and limitations.
• Support residents in the transition to the community through development and implementation of orientation processes and materials.
• Assist the Resident Association in planning and publicizing social and recreational events and/or activities.
• Network with local social service agencies to establish and build partnerships.
• Serve as advocate and/or liaison for residents with management and community agencies.
• Identify services for residents in need of a higher level of care.
• Assist residents in the development of informal support networks.

Qualifications

• Bachelor’s degree in Social Work or Human Services or related field preferred, or applicable experience.
• Minimum two years’ work experience in a related position working with older adults preferred.
• Knowledge of casework process through work experience or academics required.
• Prior experience with aging services network and familiarity with other human service systems.
• Strong computer skills.
• Excellent written and oral communication skills.
• Demonstrated organizational skills with the ability to prioritize work assignments.
• Able to work independently or as part of a team.
• Effectively read and interpret documents and instructions.
• Ability to effectively interact with community residents.
• High School diploma or equivalent required.

Pay

Compensation ranges from $20–$22 per hour, based on experience.

Schedule

Part-time day position.