Resident Service Coordinator

About the role

Peak is seeking a Resident Service Coordinator to join our team at Ramblewood Apartments, a 1,200+ unit property. This role involves resolving resident maintenance questions, concerns, and complaints, and handling service requests via phone, in person, and email with strong organizational skills. Reliable transportation is required.

Responsibilities

• Participate in resolving and handling resident maintenance questions, concerns, and complaints.
• Take service requests from residents or staff via phone, in person, and email, ensuring timely entry into the system.
• Consistently check phone messages and email.
• Assist the Maintenance Supervisor in determining the importance of service requests for technicians or vendors.

Requirements

• Prolonged periods of standing and walking.
• Ability to climb ladders, bend, or crawl into awkward spaces.
• Capability to lift up to 50 pounds at a time.
• Ability to traverse a variety of properties with stairs and in various weather conditions.
• Reliable transportation.

Core Values

• Positive People that Make it Happen!
• I Can & I Will
• I Care
• No Drama
• Keep Climbing

Benefits

• Medical, dental, and life insurance.
• On-call premium.
• Paid Time Off (PTO), including your birthday.
• 401(k) plan with a generous employer match.
• Sign-on bonus included.