Resident Service Coordinator
Peak Management LLC · Wyoming, MI · 1 wk ago
On-siteCustomer ServiceFull-time
About the role
Peak is seeking a Resident Service Coordinator to join our team at Ramblewood Apartments, a 1,200+ unit property. This role involves resolving resident maintenance questions, concerns, and complaints, and managing service requests from residents or staff via phone, in person, and email.
Responsibilities
- Take and enter service requests from residents or staff in a timely manner
- Consistently check phone messages and email for service requests
- Assist the Maintenance Supervisor in determining the priority of service requests for technicians or vendors
- Demonstrate strong organizational skills
- Must have reliable transportation
Requirements
- Prolonged periods of standing and walking
- Physically able to climb ladders, bend, or crawl into awkward spaces
- Must be able to lift up to 50 pounds at a time
- Must be able to traverse a variety of properties with stairs and in various weather conditions
Core Values
- Positive People that Make it Happen!
- I Can & I Will
- I Care
- No Drama
- Keep Climbing
Benefits
- Medical, dental, and life insurance
- Paid Time Off (PTO), including your birthday
- On-call premium
- 401(k) plan with a generous employer match
- Sign-on bonus