Resident Relations Manager (Apartment Leasing & Sales Expert)

About the role

The Resident Relations Manager / Leasing Manager at Millenia is our on-site leasing and sales leader. You’ll drive occupancy and revenue, coach a high-performing leasing team, and be the face of an exceptional resident experience.

Responsibilities

• Tour, close, and set the standard for what great leasing looks like.
• Drive results — convert qualified prospects into signed leases and hit occupancy and revenue goals.
• Own the pipeline — sharp follow-up, disciplined CRM habits, and a relentless focus on conversion.
• Win on experience — deliver seamless move-ins and renewals that keep residents home.
• Know your market — pricing, competitors, and what makes your community stand out.

Qualifications

• A proven track record of 3-5 years of leasing and sales success — you know how to close.
• Real-world leasing experience and the leadership instincts to raise a team’s game.
• Confidence and presence with prospects, residents, and teammates alike.
• Strong follow-up discipline and comfort in a fast-paced, goal-driven environment.
• Working knowledge of Fair Housing and a commitment to fair, consistent treatment of every prospect and resident.
• Proficiency with Microsoft Office and property management / CRM systems, Entrata preferred.
• A valid driver’s license and flexibility to work weekends and peak leasing days.

Benefits

• Competitive base pay plus leasing commissions, performance-based bonuses, & stock awards.
• A clear path to grow. We develop our leaders from within.
• Excellent medical / dental / vision, PTO, paid holidays, 401(k) match, housing/rent discount, etc.

Pay

Competitive base pay plus leasing commissions, performance-based bonuses, & stock awards.

Schedule

Open Monday–Saturday with flexible scheduling to support both team and employee needs.