Resident Monitor

What You Will Do (Essential Responsibilities)

• Foster a Safe Community: Actively monitor the site, manage strict entry/exit visitor logs, ensure only authorized individuals access the facility, and conduct regular safety walk-throughs.
• Support Daily Living: Assist families with navigating community living guidelines, monitor curfews, and help maintain a clean, organized, and home-like environment (includes light cleaning and tidying of shared spaces).
• Provide Grounded Presence: Respond to resident needs and sensitive crisis situations with calm, professional control. Utilize proven conflict resolution and de-escalation techniques when operational challenges arise.
• Communicate & Collaborate: Maintain highly accurate, detailed daily shift logs and comprehensive incident reports. Participate in structured, through shift handovers to ensure total team alignment.
• Deliver Compassionate Care: Interact with all residents, guests, and staff members with the utmost respect, cultural sensitivity, professional boundaries, and dignity.

Qualifications & Requirements

• Education: High school diploma or GED equivalent required: some college coursework or related certifications are a strong plus.
• Experience: Professional or volunteer experience working with a residential facility, emergency shelter, community living program, or broader social services environment is strongly preferred.
• Interpersonal Skills: Excellent communication and interpersonal skills, with a demonstrated ability to remain calm, focused, and effective in fast-paced or emotionally charged situations.
• Operational Support: Comfortable assisting with light facility maintenance, cleaning tasks, and overall organizational tidiness.
• Technical Literacy: Basic computer literacy required for utilizing digital logging software, sending emails, and completing shift reports.
• Transportation: A valid California driver’s license and reliable, insured auto transportation.