Jobs · Healthcare · California

Resident Health Services Coordinator (Bella Terra-1290/Cochrane Village-1363)

EAH Housing · Morgan Hill, CA · 1 mo ago
Healthcare$25–$37/hrFull-time
We need to produce HTML fragment with sections: About the role? Actually we need to include sections only when posting has real content. The posting includes: Overview (company overview), Position Overview, Responsibilities, Qualifications, Benefits (we have benefits info), Salary (pay range), maybe Schedule? Not explicit schedule beyond flexible start times? There's "Flexible Start Times (REM Onsite Positions)" and mention of work schedule flexibility. Could include Schedule section if content present. Also "We offer a comprehensive benefits package..." includes benefits. Also "Competitive Salaries" etc. So we need sections: About the role? Not exactly; we have Position Overview (maybe treat as About the role). Use headings:

About the role

for position overview? Or "Position Overview". The instruction: use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we should map content to those headings. Use "About the role" for position overview. Use "Responsibilities". Use "Qualifications" (or Requirements). Use "Benefits". Use "Pay". Use "Schedule" if we have flexible start times etc. Also maybe "Skills" not present; we can omit. We must not repeat job title as heading. No Job ID. Remove boilerplate like EEO, criminal background, drug testing etc? Those are boilerplate but maybe considered legal; we should remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. So we should omit sections about criminal background check, drug testing, EEO, CA BRE #, etc. Also omit "For immediate consideration please apply..." etc. Also omit "Company Overview" maybe? That's not a required heading but could be considered "About the role"? Actually company overview is about EAH Housing, not the role. Could be considered "About the role"? Might be okay to include as part of About the role? But instruction: include a section ONLY when posting has real, specific content for it. The company overview is specific content about the organization; but we have no heading for that. Could we put it under About the role? Might be mixing. Better to include a short paragraph about the company under About the role? The instruction says use headings for those specific categories; we can still include other paragraphs not under headings? Probably we should stick to those headings and include relevant content under them. Any extra info not fitting those headings could be omitted or placed under appropriate heading if relevant. Company overview could be considered part of About the role (the role at EAH). We'll include a brief paragraph under About the role summarizing EAH's mission etc. We must preserve all substantive information; do not invent or summarize away detail. So we need to keep details: benefits list, salary range, responsibilities list, qualifications list, etc. We must not include filler like "commensurate with experience". Not present. We need to output only HTML fragment. Let's extract content: About the role (position overview + company overview): Position Overview: Assists residents in achieving housing stability, improved health outcomes, and overall wellbeing. Engages residents with culturally responsive service navigation, health-related support, and community-building activities within EAH Housing communities. Connects residents to existing social services, examines needs for on-site services, and explores ways to bring programs to the property, serving as a bridge between residents, property management, service providers, Managed Care Plans (MCPs), and community-based organizations. This position is characterized by a high degree of initiative, accountability, and ability to work congenially with a wide variety of individuals within EAH and outside of the organization. Understands and demonstrates commitment to the Mission and Values of EAH Housing. Company Overview: EAH Housing has been developing, managing and promoting affordable housing since 1968. We are one of the largest and most respected nonprofit housing development and management organizations in the western United States. With a staff of over 450, EAH develops multi-family housing, manages over 100 properties in California and Hawaii, and plays a leadership role in local, regional and national housing advocacy efforts. At EAH, we put our core values into action on a daily basis. We recognize that training is a critical investment in the success of our employees and in the continued excellence of EAH. We can combine. Responsibilities: list bullet points from the responsibilities section. Qualifications: list bullet points from qualifications and other requirements? The qualifications section includes Bachelor’s degree, 3-5 years experience, lived experience, driver's license, etc. Also "Other Requirements" includes driver's license, DMV clearance, access to reliable transportation, auto insurance. Desirable Additional Qualifications includes CHW certification, Master's degree, familiarity with regulations, funding sources, Medi-Cal, ability to manage multiple priorities, bilingual/multilingual. We'll include all as bullet points under Qualifications (or Requirements). Since we have both Qualifications and Requirements headings possible, but we can just use Qualifications. Benefits: list from "We offer a comprehensive benefits package..." includes medical, dental, vision, disability and life insurance, 403(b) retirement plan with 5% match, generous vacation accrual, holiday schedule, work schedule flexibility, 15 days vacation per year (increases), 10 paid sick days, 13 paid holidays, Flexible Start Times (REM Onsite Positions), Competitive Salaries, 403b Retirement Plan with a match to every dollar you save for retirement, up to 5% of pay, Employee Wellness Program, Comprehensive Medical Insurance Plans, Affordable Dental & Vision Insurance, Flexible Spending Account, EAP – Mental Health, Financial and Legal Services, $1,500 Employee Referral Program, EAH University, an in-house training program. We need to avoid duplication: "Competitive Salaries" is separate maybe under Pay. But we can include under Benefits? Better to put salary under Pay. Pay: Salary range: $25.00 - $37.00 per hour; hiring range for new employees is generally $25.00 - $31.00 per hour, DOE. Also note about offer considering experience and current salary level. Schedule: Flexible Start Times (REM Onsite Positions), work schedule flexibility. Also maybe mention regular and predictable attendance. We'll include schedule bullet: Flexible start times, work schedule flexibility. We must not include boilerplate like criminal background, drug testing, EEO, etc. Now craft HTML:

About the role

... combined overview ...

Responsibilities

  • ... each responsibility ...

Qualifications

  • ... each qualification ...

Benefits

  • ... each benefit ...

Pay

Salary range: $25.00 - $37.00 per hour; hiring range for new employees is generally $25.00 - $31.00 per hour, DOE. Offer will consider experience and current salary level of individuals working at EAH in a similar role.

Schedule

  • Flexible start times (REM Onsite Positions)
  • Work schedule flexibility
  • Regular and predictable attendance expected
We need to ensure we don't repeat info. Also ensure we don't include "Competitive Salaries" as separate bullet under Benefits; we moved to Pay. Check that we preserved all substantive info: responsibilities list includes many items; we need to include all. Let's copy them exactly as bullet points. Responsibilities list from text: - Coordinates and provides non-clinical, health-related support, including health education and promotion, navigation of healthcare, behavioral health, and social service systems. - Assists residents in understanding and accessing Medi-Cal benefits, primary and specialty care, behavioral health, and substance-use services. - Supports identification and warm handoffs to CalAIM Community Supports or Enhanced Care Management (ECM) as applicable, coordinate with MCPs, CHW supervisors, and service partners as required. - Supports residents in addressing social drivers of health, including food security, transportation, benefits access, and housing stability. - Connects residents to food resources in their community. Increases resident access to food by facilitating distributions onsite as needed. - Coordinates and oversees the delivery of other resident services and program activities to residents both on and off-site. - Provides information, assistance, and resident services referrals and engages in follow-up. - Performs needs assessments to determine what types of programs and services would benefit the residents. - Obtains resident feedback on effectiveness and quality of programs and their delivery through an annual Resident Satisfaction Survey. - Develops supportive relationships with residents and conducts regular outreach to encourage participation in resident programs. - Provides and coordinates opportunities for residents to learn new skills, build community and promote self-sufficiency, including social, educational and StayWell activities (e.g., celebrations, classes). - Establish connections with service providers and maintain community resource directory in online database. - Creates monthly newsletters and calendar of events and activities. - Maintains collaborative relationships with property managers and REM staff. - Participates in weekly meetings with the site team. - Actively participates in company-wide special initiatives, such as scholarships and digital learning, as applicable. - Assists with recruiting and coordinating volunteers and vendors as needed. - Assists residents in building informal support networks with residents, family, and friends. - Attends all Resident Council meetings and works with the Council and residents to encourage higher levels of participation and access to program activities. - Promotes resident leadership, peer support, and community connection; supports culturally relevant programming and contributes to trauma-informed, equity-centered service delivery. - Interfaces regularly with provider agencies, public agencies, and community volunteer groups to maximize effectiveness of program activities. - Monitors participating agency involvement for quality and compliance with memorandums of understanding or other service agreements. - Maintain accurate, timely documentation of resident engagement, service coordination activities, and budgets using approved systems and tools. - Adheres to confidentiality, HIPPA, fair housing, and organizational policies. - Attends department and company meetings, trainings. - Actively participates in EAH’s Injury and Illness Prevention Plan. - Regular and predictable attendance. - Other duties as assigned. We need to ensure we don't duplicate "Regular and predictable attendance" which also appears in Schedule; we can keep it under Responsibilities as it's a duty, but also we have schedule section; maybe we keep it only under Responsibilities and not duplicate in Schedule. But schedule section we can include flexible start times and work schedule flexibility; we can omit regular attendance there to avoid duplication. Qualifications list: - Bachelor’s degree in social services, public health, or related field. - 3 to 5 years’ experience in human services, community-based work, CHW roles, including at least two years’ experience with supportive housing or social services. - Lived experience or deep familiarity with the communities served. - Must have valid driver’s license and DMV clearance. - Must have access to reliable transportation. If using own vehicle, must maintain own auto insurance in accordance with EAH minimum requirements. - Community Health Worker (CHW) certification or willingness to obtain certification preferred. - Master’s degree in Social Work, Public Health, or related field preferred. - Familiarity with Medi-Cal, CalAIM, MCPs, or county service systems a plus. - Bilingual/multilingual, a plus. - Familiar with local, state, and federal housing regulations. - Familiarity with funding sources for housing and programs. - Ability to manage multiple priorities, including complex and time sensitive projects. We should also include "Other Requirements" but we already included driver's license etc. Benefits list: - Medical, dental, vision, disability and life insurance. - 403(b) retirement plan with a 5% match. - Generous vacation accrual. - Holiday schedule. -

Similar jobs