Resident General Manager
About the Role
Wolfgang Puck Catering is seeking a Resident General Manager to lead food and beverage operations across the AWE Campus, including the Crystal Bridges, its renowned museum spaces, and The Momentary. This leader will oversee a diverse portfolio of dining venues and catering programs, spanning on-site experiences and off-premise events. The role offers the opportunity to shape exceptional hospitality in a unique cultural environment where art, nature, food, and community come together. You'll guide a high-performing team and collaborate closely with culinary, operations, and client partners to create welcoming, memorable experiences for guests across the entire campus and beyond.
Crystal Bridges showcases five centuries of American art in a setting that blends creative expression with natural beauty. The Momentary extends this vision into contemporary space—bringing together music, culinary experiences, and community connection as a vibrant, evolving destination. Together, these venues form a dynamic campus where hospitality plays a central role in how guests connect, gather, and celebrate.
Responsibilities
- Provide overall leadership for all food and beverage operations across the campus, including multiple dining venues and event spaces
- Oversee on-site catering and support execution of off-premise events, ensuring consistency in quality and experience
- Partner with culinary leadership to develop innovative, seasonally inspired menus across outlets and events
- Foster an inclusive, guest-focused culture that prioritizes hospitality at every touchpoint
- Build strong, collaborative relationships with museum and Momentary stakeholders
- Lead, coach, and support team members across multiple locations, creating opportunities for growth and development
- Guide operational excellence across diverse venues, ensuring service, safety, and quality standards are met
- Manage financial performance across outlets and catering programs, including forecasting and cost controls
- Support planning and delivery of high-profile events, exhibitions, and community programming
- Ensure alignment and consistency across all campus food and beverage experiences
Qualifications
- Experience leading multi-unit food and beverage operations or complex hospitality environments
- Ability to oversee diverse venues and event formats, including off-site catering
- Strong operational mindset paired with a thoughtful, guest-centered approach
- Confidence managing multiple priorities across a campus-style setting
- A collaborative leader who builds strong, trusting relationships
- Passion for hospitality, food, and creating meaningful experiences
- Commitment to developing teams and fostering an inclusive workplace
- Adaptable and solutions-oriented in a dynamic environment
Preferred Experience
- Experience in museums, cultural institutions, or destination hospitality environments
- Background in catering and large-scale event operations
- Familiarity with multi-location financial and operational oversight
Compensation
Salary: $125,000 - $150,000. Other forms of compensation include bonus plan and relocation assistance.
Benefits
- Medical
- Dental
- Vision
- Life Insurance / AD&D
- Disability Insurance
- Retirement Plan
- Paid Time Off
- Paid Parental Leave
- Holiday Time Off (varies by site/state)
- Personal Leave
- Associate Shopping Program
- Health and Wellness Programs
- Discount Marketplace
- Identity Theft Protection
- Pet Insurance
- Commuter Benefits
- Employee Assistance Program
- Flexible Spending Accounts (FSAs)