Resident Floating Assistant Manager

What you’ll be doing

• Handle day to day operations of the facility.
• Provide an excellent customer service experience.
• Answer phone calls and emails in a timely and professional manner.
• Conduct daily site checks and property inspections.
• Aid customers seeking storage units.
• Collect and process payments.
• Contact delinquent occupants.
• Perform daily and weekly reports, marketing, surveys, and inventory.
• Perform basic maintenance tasks including hasp changes, light bulb changes, cleaning, lock cuts, and safely utilize power tools when needed.
• Act as the primary point of contact for contractors and vendors working on site.
• Coverage/Travel throughout South Sound District is a requirement.

Qualifications

• Self-Storage, Management, Customer Service, Sales experience preferred.
• Must possess a valid driver’s license.
• Light cleaning and maintenance experience.
• Working knowledge of computers, smartphones, and Microsoft Office software.
• Ability to work independently without onsite supervision.
• Self-Storage experience is a significant plus.