Resident Field Service Representative - Water Treatment

About the role

Veolia Water Technologies & Solutions is seeking a Resident Field Service Representative to provide operations and maintenance expertise on water treatment systems across various industries.

Responsibilities

- Carry out mechanical, electrical, and controls preventative maintenance and troubleshooting on equipment such as valves, air compressors, ejectors, process pumps, blowers, and instrumentation - Consult with customer management and operation teams - Maintain inventory of spare parts and adequate supply of chemicals and replacement parts - Create and maintain site paperwork, and provide customers with detailed technical summaries of work performed - Ensure contract compliance of volume and quality specifications - Perform analytical testing such as turbidity, hardness, chlorine, pH, CO2, O2, SDI, TOC, and other site-specific testing requirements - Assist in providing service activities including parts refurbishment, maintenance, calibration of equipment, inspection, repair, performance testing, customer communications, project assessment and execution, and telephone customer support - Have the ability to work schedules that will fluctuate based on customer and business needs / demands - Perform diagnostics testing, repairs, test and calibration routines on the instruments, and complete all required paperwork - Collect payment information and generate shipping and billing paperwork - Provide extensive equipment support and general hardware and software support - Ensure compliance with all aspects of safety on the job, including the operation and maintenance of an assigned company vehicle (if applicable) and comply with all Veolia - Environmental, Health and Safety (EHS) policies

Requirements

- High School Diploma / GED / Home School Certification OR international equivalent 2+ years’ experience of service/maintenance or equivalent in an industrial environment. - Valid Driver’s License

Qualifications

- Demonstrated ability to work independently and remotely with project teams - Strong technical, mathematical and customer service skills - General knowledge of electrical equipment, water chemistry and safety - Vision, manual dexterity and coordination sufficient to service instruments and handle - electrical equipment - Ability to learn applicable company procedures within a reasonable time from start of employment - Computer proficiency with a minimum of word processing and spreadsheets, and basic data base knowledge - Ability to use ordinary hand tools, calibrated tools, and analytical instrumentation, as well as chemically aggressive fluids, such as acids and bases - Strong verbal and written communication skills - Self-motivated, with the ability to drive projects to completion with minimal oversight, while demonstrating significant problem solving ability with an unfailing dedication to deadlines and commitments.

Benefits

- Medical, Dental, & Vision Insurance Starting Day 1! - Life Insurance - Paid Time Off - Paid Holidays - Parental Leave - 401(k) Plan - 3% default contribution plus matching! - Flexible Spending & Health Saving Accounts - AD&D Insurance - Disability Insurance - Tuition Reimbursement