Resident Experience Coordinator - Promenade at Towncenter, Skycrest, Northglen and Portofino
Equity Residential · Santa Clarita, CA · 2 wk ago
OTHR$25–$30.55/hrFull-time
What You'll Be Doing
- Addressing resident inquiries promptly, ensuring satisfaction and loyalty
- Conducting follow-up within a week of move-in to address concerns
- Managing move out inspections and coordinating resident events
- Maintaining high resident visibility, overseeing amenity areas, and collecting fees for rentals
- Proactively suggesting improvements to enhance community operations
What You'll Need To Thrive
- A High School diploma or equivalent
- A valid driver's license, good driving record, auto insurance, and reliable transportation is required if the employee will operate a motorized vehicle (e.g., car, golf cart) during their workday and/or as part of their role.
- Computer literacy and effective communication skills
- Availability to work a flexible schedule, including weekends
- Office team employees, with limited exceptions, are required to use their own Smartphone to perform certain aspects of their job