Resident Engineer

About the Role

The responsibility of this position is to provide customer-facing electrical/software technical interface support for the pursuit, development, integration, and production launch of Harman’s products into customer vehicles. Responsibilities include providing customer engineering interface, troubleshooting issues, supporting vehicle builds, supporting vehicle launch, and coordinating data with customer data systems. Tasks will vary depending on the customer, product, and phase of development/launch.

Responsibilities

• Support customer engineering in technical operations for product electrical/software development, validation, and product release.
• Maintain customer test benches with the latest Harman product samples and provide initial troubleshooting, data collection, and triage of issues on customer test benches, vehicles, and/or manufacturing plants.
• Provide technical support for analysis of warranty parts and field/dealership support as necessary.
• Facilitate the customer change management process, including accessing customer systems, inputting technical requirements and/or responses, and tracking change approval.
• Lead the electrical/software integration of the product into the vehicle.

Requirements

• At least 5+ years of customer-facing or design engineering experience or equivalent with a bachelor’s degree in a related field.
• Knowledge and experience with electrical/software products and technologies, including knowledge of customer-specific PDM (Product Data Management), PLM (Product Lifecycle Management), and databases.
• Ability to complete administrative tasks related to supporting product development, testing, and release.
• Experience problem-solving complex technical issues with electronics products being integrated into vehicles.
• Skill in communicating and coordinating complex technical concepts with internal and external stakeholders.
• Willingness to travel up to 15% domestically and internationally.
• Willingness to work in an office, manufacturing facility, or client site.
• Successfully complete a background investigation.

Qualifications

• Master’s degree in an engineering field (bonus).
• Prior experience as a customer-facing engineer, application engineer, or design engineer for automotive electronics products (bonus).
• Direct experience with applicable customer (bonus).

Benefits

HARMAN offers a range of benefits designed to support holistic wellbeing, including:

• Paid vacation and holidays, paid sick leave, volunteer leave, and paid bonding and caregiver leave.
• Comprehensive medical, dental, and vision plans.
• Fertility support and adoption assistance.
• Health Savings and Flexible Spending Accounts.
• Retirement savings plan with employer match.
• Short and long-term disability coverage and life insurance.
• HARMAN University with regular updates on new technologies and trends through self-learning and development trainings.

Pay

$78,750 - $115,500. Dependent on the position offered, other forms of compensation such as bonuses or commission may also be available. Pay is based on skill set, experience, training, location, and business need.