Resident Engagement Coordinator
About the role
Recognized by Newsweek in 2024 and 2025 as one of America's Greatest Workplaces for Diversity. Resident Engagement Coordinators have opportunities for advancement into roles such as Resident Engagement Managers, Business Office Coordinators, and Sales Managers. Brookdale offers professional development, ongoing health and wellness programs, and a full suite of benefits varying by employment status.
Responsibilities
- Utilizes a person-centered approach starting with positive perceptions of aging, while building relationships and connections amongst residents.
- Develops a monthly calendar, in partnership with residents, based on residents’ shared interests.
- Collaborates with community leadership team to plan, coordinate, and execute special events at the community including, but not limited to, holiday, family, educational, and other marketing events.
- Plans and schedules meaningful opportunities for resident engagement outside the community, which may include driving a community vehicle.
Qualifications
Education and Experience
- Minimum of 1 year of direct experience with adults, coordinating, planning, and executing programs required.
- High school diploma or general education diploma (GED) required.
- Bachelor’s Degree in therapeutic recreation, gerontology, health care, education, or other related field preferred.
- Leadership experience preferred.
Certifications, Licenses, and Other Special Requirements
- Must have a valid driver’s license and may be required to obtain a commercial driver’s license based on the needs of the community.
Management/Decision Making
- Makes standard and routine decisions based on detailed guidelines with use of independent judgment and discretion.
- Solves problems using clear, detailed guidelines or by reporting them to a supervisor.
Physical Demands and Working Conditions
- Standing, walking, sitting
- Use hands and fingers to handle or feel
- Reach with hands and arms
- Stoop, kneel, crouch, or crawl
- Talk or hear
- Ability to lift: up to 50 pounds
- Vision requirements
- Requires interaction with co-workers, residents or vendors
- Occasional weekend, evening or night work if needed to ensure shift coverage
- On-Call on an as needed basis
- Possible exposure to communicable diseases and infections
- Exposure to latex
- Possible exposure to blood-borne pathogens
- Possible exposure to various drugs, chemical, infectious, or biological hazards
- Subject to injury from falls, burns, odors, or cuts from equipment
- Requires Driving: Drives residents (Tier 1)
Benefits
Part and Full Time Benefits Eligibility
- Medical, Dental, Vision insurance
- 401(k)
- Associate assistance program
- Employee discounts
- Referral program
- Early access to earned wages for hourly associates (outside of CA)
- Optional voluntary benefits including ID theft protection and pet insurance
Full Time Only Benefits Eligibility
- Paid Time Off
- Paid holidays
- Company provided life insurance
- Adoption benefit
- Disability (short and long term)
- Flexible Spending Accounts
- Health Savings Account
- Optional life and dependent life insurance
- Optional voluntary benefits including accident, critical illness and hospital indemnity Insurance, and legal plan
- Tuition reimbursement
Temporary associates are not benefits eligible but may participate in the company’s 401(k) program.
Pay
Base pay in range will be determined by applicant’s skills and experience.
Schedule
Occasional weekend, evening, or night work if needed to ensure shift coverage. On-call on an as-needed basis.
Veterans, transitioning active duty military personnel, and military spouses are encouraged to apply. Brookdale offers to advance fees for naturalization (Form N-400) application costs, up to $725 less applicable taxes and withholding, for qualified associates with at least one year of tenure. The application window is anticipated to close within 30 days of the posting date.