Resident Engagement Coordinator

About Us

Brookdale is recognized by Newsweek in 2024 and 2025 as one of America's Greatest Workplaces for Diversity. We offer a home-like environment with gracious hospitality, neighborliness, and all-around comfort for our residents and their families. Our communities feature entertaining events and gatherings to help residents find connections. As an industry leader in clinical care with 589 communities nationwide (as of November 30, 2025), we provide extensive corporate support, including a robust training program, and many opportunities for career growth.

About the Role

As a Resident Engagement Coordinator at Brookdale, you’ll have opportunities for advancement into roles such as Resident Engagement Manager, Business Office Coordinator, or Sales Manager. This role focuses on building relationships and connections among residents using a person-centered approach and positive perceptions of aging.

Responsibilities

• Utilizes a person-centered approach to build relationships and connections among residents.
• Develops a monthly calendar in partnership with residents, based on their shared interests.
• Collaborates with the community leadership team to plan, coordinate, and execute special events, including holiday, family, educational, and marketing events.
• Plans and schedules meaningful opportunities for resident engagement outside the community, which may include driving a community vehicle.

This job description represents an overview of responsibilities. An associate should perform all duties as assigned by their supervisor.

Requirements

• A minimum of 1 year of direct experience with adults, coordinating, planning, and executing programs.
• High school diploma or general education diploma (GED) required.
• Bachelor’s Degree in therapeutic recreation, gerontology, health care, education, or a related field preferred.
• Leadership experience preferred.
• Valid driver’s license; may be required to obtain a commercial driver’s license based on community needs.

Skills

• Makes standard and routine decisions based on detailed guidelines with use of independent judgment and discretion.
• Solves problems using clear, detailed guidelines or by reporting them to a supervisor.

Physical Demands and Working Conditions

• Standing, walking, sitting, and use of hands and fingers to handle or feel.
• Reach with hands and arms; stoop, kneel, crouch, or crawl.
• Talk or hear; ability to lift up to 50 pounds.
• Vision requirements.
• Interaction with co-workers, residents, or vendors.
• Occasional weekend, evening, or night work to ensure shift coverage.
• On-call as needed.
• Possible exposure to communicable diseases, infections, latex, blood-borne pathogens, various drugs, chemicals, or biological hazards.
• Subject to injury from falls, burns, odors, or cuts from equipment.
• Requires driving residents (Tier 1).

Benefits

Brookdale offers a full suite of benefits, varying by employment status:

Part- and Full-Time Benefits Eligibility

• Medical, dental, and vision insurance.
• 401(k).
• Associate assistance program.
• Employee discounts.
• Referral program.
• Early access to earned wages for hourly associates (outside of CA).
• Optional voluntary benefits, including ID theft protection and pet insurance.

Full-Time Only Benefits Eligibility

• Paid Time Off and paid holidays.
• Company-provided life insurance.
• Adoption benefit.
• Disability (short- and long-term).
• Flexible Spending Accounts and Health Savings Account.
• Optional life and dependent life insurance.
• Optional voluntary benefits, including accident, critical illness, hospital indemnity insurance, and legal plan.
• Tuition reimbursement.

Temporary associates are not benefits-eligible but may participate in the company’s 401(k) program. Brookdale also offers to advance fees for naturalization (Form N-400) application costs, up to $725 (less applicable taxes and withholding), for qualified associates who have been with the company for at least a year.

Pay

Base pay is determined by the applicant’s skills and experience.