Resident Engagement Assistant

VALUES

We balance running a smart business with the best interests of our customers and our employees. We provide exceptional care for residents, and we value and develop our employees. We make everyone feel like they belong.

PROMISES

Each of us is responsible for our words, actions, and results. We take ownership for the quality of our individual work but also take pride in what we deliver as a team. We understand that running a strong business allows us to keep our promises to our customers, their families, our employees, and investors.

COMMUNICATION

We communicate honestly and respectfully. We share information, insight, and advice frequently and constructively. We manage tough situations with courage and candor. We build trust through responsible actions, honest relationships, and frequent recognition.

FUN, DELIGHTFUL

We know that growing older can be hard. So, we bring a fun, positive attitude to work every single day. We enjoy our work and deliver hospitality and care delightfully to create memorable moments for our residents, their families and for each other.

CONTINUOUS IMPROVEMENT

We relentlessly pursue continual learning, adaptability, and process improvements to enhance our services and business. We gain a sense of purpose from getting the right things done well. We learn from our mistakes and quickly adapt. We leave everything we touch a little bit better. We know our ability to adapt and change leads to personal and professional growth.